About the Position

Business Analyst – OneShop Rollout

Business Operations / Contract / Hybrid

For a long-term transformation project with a client in Vienna, we are looking for an experienced Business Analyst – OneShop Rollout (m/f/d).

The role focuses on driving business requirements and business readiness activities for the rollout of OneShop. You will act as a central interface between business stakeholders, IT teams, and related business functions, ensuring that requirements are clearly defined, aligned, and successfully translated into functional specifications and user stories.

You will support the client throughout the rollout by facilitating workshops, coordinating testing activities, identifying business-related dependencies, and ensuring that all relevant stakeholders are prepared for the implementation of OneShop.

Responsibilities

Gather, analyze, and document business requirements from business stakeholders and related business functions
Translate business needs into clear functional requirements, process descriptions, and user stories
Ensure that requirements are complete, consistent, understandable, and aligned with the overall OneShop rollout objectives
Coordinate and align requirements across B2C Portfolio & Go-To-Market, B2C Omnichannel, IT, Security, Operations, Finance, and other relevant departments
Act as an interface between business stakeholders, technical teams, and project management
Facilitate requirements workshops, stakeholder meetings, and alignment sessions
Support the prioritization and validation of business requirements
Assist in defining acceptance criteria and supporting test-case preparation
Support functional testing, user acceptance testing, and business validation activities
Coordinate business readiness activities for the OneShop rollout
Identify business-related dependencies, risks, gaps, and open topics
Drive the clarification and resolution of open issues with relevant stakeholders
Track requirements, decisions, and action items throughout the project lifecycle
Support change-management and communication activities related to the rollout
Ensure that business processes, responsibilities, and operational impacts are clearly understood
Contribute to the preparation of rollout plans, readiness assessments, and decision documents
Maintain structured and transparent project documentation
Support continuous improvement of business-analysis and requirements-management processes

Requirements

Several years of professional experience as a Business Analyst, Requirements Engineer, Business Consultant, or in a comparable role
Proven experience in gathering, analyzing, and documenting business requirements
Strong experience in translating business needs into functional requirements and user stories
Good understanding of requirements-management methods and business-analysis practices
Experience in supporting digital transformation, e-commerce, omnichannel, or rollout projects
Experience in working with business stakeholders, IT teams, and cross-functional departments
Strong workshop facilitation and moderation skills
Experience in stakeholder alignment and management of complex dependencies
Knowledge of testing processes, user acceptance testing, and business-readiness activities
Ability to identify risks, gaps, and open topics and drive their resolution
Structured, analytical, and solution-oriented way of working
Strong organizational and prioritization skills
High level of attention to detail and documentation quality
Ability to work independently in a fast-paced transformation environment
Strong communication and collaboration skills
Very good written and spoken English skills

Nice to Have

Experience in the telecommunications sector
Experience with e-commerce platforms, webshop rollouts, or omnichannel environments
Experience with B2C Portfolio, Go-To-Market, or digital sales processes
Knowledge of OneShop or comparable digital-commerce platforms
Experience with Jira, Confluence, or comparable requirements-management tools
Knowledge of agile methodologies such as Scrum or Kanban
Experience with process modeling and documentation tools
Experience in international and interdisciplinary project environments
Knowledge of security, finance, operations, or compliance-related requirements
German language skills

We Offer

Participation in a long-term digital transformation and OneShop rollout project
A central role at the interface between business and IT
Collaboration with stakeholders from multiple business and technical departments
High level of responsibility and opportunities to shape business processes and requirements
An international project environment
The opportunity to actively support business readiness and rollout activities
Hybrid working model with 2 days per week on site in Vienna
Long-term project perspective with an option for extension

About the Company

Qualysoft

Qualysoft is a leading provider of digital transformation and technology solutions. We are committed to helping our clients achieve their business goals through innovative and tailored solutions.

Interested?

Please send us your current CV, including your availability and rate expectations. We look forward to hearing from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Business Analyst – OneShop Rollout

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