Business Analyst - Payments / PSP Integrations (all genders)

Full-time

Compensation: EUR 58,000 - EUR 70,000 yearly

About the Position

Join SCAYLE, one of the fastest-growing enterprise commerce platforms in the world. We are seeking a Business Analyst for Payments / PSP Integrations to drive the requirement phase, analyze PSP API documentation, and model payment state machines.

About the Company

SCAYLE is dedicated to enabling brands and retailers to realize their D2C ambitions. We focus on innovation, international collaboration, and data. Our environment encourages flexibility, creativity, and continuous development. We are committed to creating an inclusive workplace where everyone feels welcome.

Responsibilities

• Own the requirement phase for new PSP and payment method integrations.
• Analyze PSP API documentation, payment flows, and webhook behavior.
• Write and maintain functional specifications, user stories, and acceptance criteria in Jira and Confluence.
• Model payment state machines and status mappings between PSPs and SCAYLE.
• Analyze regulatory and scheme requirements and translate them into actionable product requirements.
• Partner closely with engineering throughout implementation.
• Serve as the primary interface between the Payments team, PSP technical/account contacts, and internal business stakeholders.
• Drive quick-turn analysis and resolution during live payment issues.

Requirements

• 3+ years of experience as a Business Analyst, Requirements Engineer, or Technical Product Owner within e-commerce, fintech, or payments.
• Solid understanding of online payment flows, including authorization, capture, refunds, chargebacks, tokenization, recurring/stored payments, and the roles of PSPs, acquirers, card schemes, and digital wallets.
• Hands-on experience with PSP integrations and strong proficiency in reading REST API documentation, webhook specs, and sequence diagrams.
• Working knowledge of payment regulations and standards, specifically PSD2/SCA, 3DS2, and PCI DSS implications for checkout architectures.
• Proven track record writing clear user stories, acceptance criteria, and functional specifications within agile environments using Jira and Confluence.
• Analytical ability to structure complex, cross-system topics and translate them into clear, actionable alignment for both engineering teams and non-technical stakeholders.
• Pragmatic, hands-on mindset with a focus on problem-solving, taking ownership of ambiguous edge cases, and delivering practical solutions in fast-paced environments.
• Fluent English communication skills (written and spoken), capable of facilitating technical discussions, driving stakeholder consensus, and managing PSP partner relationships seamlessly.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

Additional Information

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!

(Please note that benefits may vary depending on the location)

A Place Where You Can Be You

We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and fairness.