Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Business Analyst - Retail Expert
Location: Ottignies-Louvain-la-Neuve, Belgium
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment.
Odoo Business Service department is looking for its future colleagues to help us achieve our mission: Leading the market by example and helping companies work in a more efficient way. You feel you are the perfect fit to participate in this challenge, check what you can expect from this job.
About the Job
As a Business Analyst - Retail Expert, you will implement Odoo. You'll be in direct touch with the clients to help them with the good use of all Odoo apps. Therefore, you will analyze their needs, design the solution, configure their flows, and deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible for delivering the best management solution to your customers! As a Business Analyst, you will also support the growth of our partner network. You will help and coach our partners, from all around the world, to implement their customers' projects and to become Odoo Experts.
Besides, as a Retail Expert, you will push the boundaries of mastery by specializing yourself in a cohesive set of applications, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.
With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge, and putting your application(s) on the map.
In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 4-6 months in our Quick Start team. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won't have time to get bored as each project is different (industry, scope, etc.)
You'll never get bored!
Responsibilities
Project Management (60%)
- Gain trust of your customers
- Analyze client's marketing needs and define the right approach, using Odoo apps
- Configure the technical aspects
- Make your customer an Odoo Champion
- Follow the project and communicate about its status and tasks
Internal Improvement (40%)
- Support, coach, and train other teams on Retail tools
- Produce enlightening content
- Collaborate with the Product Owners
- Participate in sales and marketing activities
About You
At Odoo, we value your skills more than your resume. Here's what we expect from you:
Must Have
- Fluency in English and French
- 3-5 years of experience in at least one of these key areas: Shop Manager, Subscription models, Pricing strategy (including promotions and loyalty programs), Merchandising, or Sales strategy.
- Autonomous, Assertive & Proactive
- Learn fast & Multitasking
- Quick & autonomous learner
- Good communication/Negotiation skills
- Valid work permit for Belgium
Nice to Have
- Other European Languages: Dutch, German, Spanish, Italian, Portuguese
- Technical background
- Experienced in management software implementation or digital transformation
- Experience as a consultant
- Loves Raclette and Karaoke 🧀🎤
What's Great in the Job?
Get ready for some serious responsibilities and the freedom to shine in a rapidly evolving company. You'll be part of an awesome team in a friendly and open work culture.
Expect diversity in your projects, giving you a chance to dive into various business industries and broaden your horizons. And here's the cherry on top: you'll get two weeks of intensive functional training, culminating in a shiny certification.
What We Offer
Full-time Permanent Contract
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Flexible Salary Package
Car, fuel card, up to 35 days off per year, meal vouchers, eco vouchers, hospital insurance, representation fees to cover all your expenses, and much more!
Training
6 days/year of your choice, for personal development.
Exchange Program
After 2 years of experience, apply to a similar position in a subsidiary of Odoo.
Chef Cooking Delicious Lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed employees are happy Business Analysts.
Recruitment Process
01 Application Screening
We will review your application and your background to ensure your profile aligns with what we're seeking.
02 Video Interview with a Recruiter
This is your chance to spill the beans on your motivations and throw any burning questions our way.
03 On-Site Interview with Our Expertise Team
Let's go a bit deeper into the Expert role and check your motivations to work in this field every day.
04 Practical Interview
Now it gets real. Meet a Business Analyst and see if your way of working matches ours!
05 Get an Offer
Drumroll, please! If you've conquered all the stages, it's time for the grand finale-an offer to join our team of consulting geniuses.
Apply
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