Business Analyst

About the Position

Business Analyst

Data and information are at the core of Swiss Re’s business and a key enabler for risk management, underwriting, and client service. A critical part of this capability is how we govern, manage, and use business records across their lifecycle, ensuring that records are complete, reliable, accessible, and managed in line with legal, regulatory, and business requirements.

As a Business Analyst in the central Records Management team, you will help translate business needs into practical solutions that improve how records management works across Swiss Re. You will work closely with business stakeholders, Records Management experts, and technology teams to understand current practices, identify pain points and requirements, and support the design and adoption of improved processes, tools, and ways of working.

This is a hands-on role for someone who can combine strong customer orientation, analytical thinking, and change management capabilities with the ability to bridge business and technology.

Responsibilities

• Work with business stakeholders, Records Management experts, and technology teams to understand current records management practices, challenges, and improvement opportunities
• Analyze business needs, operating models, and user requirements, and translate them into clear functional and non-functional requirements for process, technology, and implementation teams
• Support the design and documentation of improved records management processes, roles, responsibilities, and ways of working
• Help identify gaps, risks, and pain points in how records are created, used, stored, retained, and disposed of across different business areas
• Prepare clear documentation, requirements, process maps, meeting outputs, and other materials to support decision-making and delivery
• Contribute to change management and adoption activities, helping business teams understand new or improved records management practices and what is expected from them
• Support stakeholder engagement by gathering feedback, clarifying needs, and ensuring that practical business considerations are reflected in proposed solutions
• Collaborate with Legal, Compliance, Risk, IT, Operations, and other relevant teams to ensure Records Management requirements are aligned with broader control, process, and technology expectations
• Track actions, dependencies, and follow-ups related to Records Management transformation activities, ensuring progress is visible and well coordinated
• Contribute to the continuous improvement of Records Management governance, standards, controls, and supporting tools

Requirements

• Strong customer orientation and the ability to understand stakeholder needs, challenges, and ways of working
• Ability to translate business requirements into clear inputs for technology, process, and implementation teams
• Strong analytical skills, with the ability to structure complex information and identify gaps, risks, and improvement opportunities
• Confidence in engaging with stakeholders across business, Records Management, Legal, Compliance, Risk, Operations, and Technology
• Clear communication skills, including the ability to ask the right questions, document outcomes, and explain requirements in a practical way
• An organized and proactive working style, with the ability to manage multiple topics, follow up on actions, and support delivery in a changing environment

Nice to Have

• Experience with records management, information governance, document management, or related control environments
• Exposure to technology-enabled transformation, process automation, or implementation of new tools and ways of working
• Experience preparing business requirements, process maps, user stories, meeting outputs, or project documentation
• Understanding of regulatory, compliance, risk, or audit expectations in a financial services environment
• Relevant certifications in business analysis, change management, project management, records management, or information governance

We Offer

For Slovakia, the base salary range for this position is between EUR 2,100 and EUR 3,400 per month (for a full-time role). The specific salary offered considers:

• The requirements, scope, complexity, and responsibilities of the role
• The applicant’s own profile, including education/qualifications, expertise, specialization, skills, and experience

In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognize your achievements. Further, you will enjoy a variety of global and location-specific benefits.

Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

About the Company

Swiss Re is one of the world’s leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought, or other characteristics. In our inclusive and flexible environment, everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

Keywords: Change Management, Compliance, Risk Management, Underwriter, Law, Management, Legal, Finance, Insurance

Reference Code: 139202