Job Description, Responsibilities & Requirements
About the Position
Business & Employee Development Coordinator
- Location: Austin, Texas
- Salary: $6 - $8 per hour
About the Company
Yellowstone Local is a staffing and recruiting agency dedicated to supporting the skilled trades industry. We connect high-performing talent with growing home service companies across the U.S. Our clients, leaders in HVAC, plumbing, electrical services, and beyond, depend on skilled professionals to help drive their business growth. At Yellowstone Local, we take pride in matching the right people with the right opportunities, ensuring long-term success for both our clients and candidates.
Responsibilities
Employee & Office Development
- Coordinate training for CSR, dispatch, and administrative staff.
- Develop and maintain onboarding programs and growth pathways for office and field roles.
- Track employee performance, KPIs, certifications, and development milestones.
- Support employee coaching, ride-alongs, and personalized development plans.
- Organize meetings, training calendars, and internal development sessions.
- Help lead culture initiatives tied to company values, mindset, and personal growth.
Business Development
- Research and implement process improvements to boost service efficiency and customer experience.
- Support marketing initiatives by tracking campaign performance and coordinating content efforts.
- Assist with special projects like platform integrations, market expansion, and acquisition strategies.
- Create reports and insights to help leadership make strategic decisions.
- Ensure alignment between field, sales, and customer service departments.
Administrative & Operational Support
- Maintain SOPs, training binders, and development documentation.
- Support internal communication efforts and company-wide updates.
- Coordinate events like team meetings, contests, trainings, and orientations.
- Assist leadership with follow-ups, scheduling, and execution of business priorities.
Requirements
Core Skills
- Excellent communication and interpersonal skills
- Detail-oriented and organized with strong follow-through
- Able to work independently while managing multiple projects
- Professionalism, emotional intelligence, and a growth mindset are must-haves
Secondary Skills
- Familiarity with the service industry (plumbing a plus, not required)
- Comfortable with spreadsheets, project tracking, and KPI dashboards
- Passion for personal development and helping others succeed
We Offer
- Pay: $6–$8 per hour (based on experience and qualifications)
- Schedule: Full-time position with some flexibility depending on business needs
- Culture: Grounded in values like grace, responsibility, and growth-you’re not just a number here
- Impact: Be the force behind real employee growth and business transformation
- Growth: Work closely with leadership and gain exposure to business strategy, team building, and scaling operations
Why Work With Yellowstone Local
- 100% remote work setup with flexibility based on client needs
- Be part of a growing team that supports top-tier brands in the skilled trades
- Receive dedicated training and support from both Yellowstone Local and the client
- Unlock long-term growth opportunities and stability based on your performance
Hiring Process
Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Equal Opportunity Employer
Yellowstone Local is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.