Business Consultant - monday.com, Atlassian

About the Position

Business Consultant - monday.com, Atlassian

We are seeking a Technical Consultant to join our team, focusing on monday.com and the Atlassian product suite, including Jira, Confluence, and Slack. This role is full-time and based in the USA.

Responsibilities

Discovery and Solution Design

Conduct early-stage discovery workshops to identify client needs, pain points, and process gaps.
Perform stakeholder interviews and requirements gathering to define actionable problem statements.
Collaborate with colleagues and clients to design scalable solutions, recommending the right platform for specific use cases.
Assist clients in making informed decisions between building, configuring, or integrating solutions based on their constraints and maturity.
Participate in internal knowledge-sharing, methodology development, and delivery improvement initiatives.

Solution Delivery and Implementation

Configure and implement monday.com solutions, including boards, workflows, automations, dashboards, and integrations.
Deliver Atlassian implementations, such as installations, upgrades, migrations, and custom configurations for Jira, Confluence, Bitbucket, and associated tools.
Build low/no-code integrations using IPaaS platforms like Make.com and Zapier, and develop scripted solutions using Groovy, Python, or REST APIs.
Apply change management practices to help clients adopt new workflows and sustain improvements.
Create measurable outcome frameworks to track the impact of implemented solutions.
Produce thorough engagement documentation, including solution design records, findings reports, and handoff materials.
Provide training and enablement to stakeholders and end users.
Perform database administration, system administration (Linux/Windows), and application server configuration as needed.

Presales and Client Engagement

Engage early in the sales cycle to understand client challenges and shape solution approaches.
Contribute to scoping, effort estimation, and proposal development.
Deliver compelling platform demos tailored to the stakeholder audience.
Act as a trusted advisor and primary point of contact on engagements.
Manage multiple concurrent projects and deliverables with strong organization and prioritization.

Requirements

Hands-on experience delivering monday.com professional services engagements for mid-market to enterprise clients.
Working knowledge of the Atlassian product suite (Jira, Confluence, Bitbucket) in a consulting or technical delivery capacity.
Experience with system integration and process automation using IPaaS tools (Make.com, Zapier) and/or REST APIs.
Scripting experience in at least one language such as Groovy or Python.
Familiarity with Agile, ITSM, ESM, and other enterprise IT practices.
Experience managing change within a technical environment.
Strong written and spoken English; ability to translate technical detail for non-technical audiences.
Demonstrated experience presenting solutions and managing client relationships directly.
Excellent organizational skills and the ability to manage a personal workload across multiple engagements.
Existing monday.com certifications.
Self-starting, collaborative, and comfortable operating in a fast-paced remote environment.

Nice to Have

Experience with system administration (Linux/Windows) and database administration in the context of Atlassian environments.
Readiness to specialize in one or more monday.com product lines - monday CRM, monday Dev, or monday Service.
Familiarity with Atlassian Marketplace apps, plugin configuration, and scripting frameworks.
Understanding of enterprise architecture, cloud and on-prem IT environments, and non-functional requirements (scalability, availability, security).
Experience contributing to technical proposals, SOWs, or consulting engagement reports.
Familiarity with knowledge management platforms such as Confluence, Notion, or Coda; openness to adopting AI-driven workflow tools as the ecosystem evolves.
Experience within a fast-paced professional services or consulting environment.

We Offer

Generous holiday (PTO) allowance and flexible working hours.
MacBooks for all employees and additional support for fully remote workers.
Exceptional Time Away Policy including 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs.
Trusting, flexible, remote-first way of working.

About the Company

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal: to help businesses be better today and tomorrow by combining the best of teamwork, technology, and processes. We deliver enterprise software, tailored solutions, and quality services across trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com, and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

Additional Information

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.

Recruitment fraud notice

We are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.

We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.

Most of our recruitment communications are sent from our system, SmartRecruiters, and may come from addresses such as @smartrecruiters.com. All our emails are signed off by The Talent Team @ The Adaptavist Group.

If you are ever unsure about the authenticity of a message or job offer, please verify it via our official careers channels before responding.

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