Business Development Executive

About the Position

Business Development Executive | Bokun

We are creating a new Business Development Executive role to close the gap between how Experience Operators discover Bókun and how they grow with us. This role owns everything in between. You’ll own, grow, and retain a portfolio of accounts with real potential – nurturing them over time and helping them get more value from Bókun. Some will grow into Key Accounts. Others will make this tier their long-term home, and need consistent account management and retention through our touchpoint programme – both are equally part of the job. You’ll also go after new business beyond our self-serve ICP: the accounts that need a conversation, not just a sign-up form. And you’ll work alongside our Business Development Managers to help qualify new potential enterprise opportunities.

Job Location: Hybrid

This role is a hybrid position that requires 2/3 days per week/month in our London office.

Responsibilities

• Own, grow, and retain a portfolio of accounts – driving growth toward Key Account status where the opportunity exists, and providing consistent account management and retention through our touchpoint programme for those that stay in this tier.
• Win new business beyond our self-serve ICP – proactively identify, prospect, and convert Experience Operators whose needs go beyond a self-serve sign-up.
• Represent Bókun at industry events and trade shows, building pipeline and relationships through in-person prospecting.
• Work alongside Business Development Managers to help qualify new potential enterprise opportunities – bringing research, discovery, and relationship-building to deals as they take shape.
• Run consultative discovery calls, demos, and webinars that show Experience Operators the value of the Bókun platform.
• Use Salesforce and sales data to track your pipeline, spot trends, and sharpen your approach to outreach, account growth, and retention.
• Consistently meet and exceed targets across new business acquisition, account growth, and retention.

Requirements

• 3+ years of experience in sales, business development, or account management, ideally in SaaS or B2B.
• A track record that spans both sides of the job: winning new business and growing existing accounts.
• Comfort working in a role that’s still being defined – you’ll help build the playbook, not just follow one.
• Confident, consultative communication skills – on the phone, on a webinar, or on a trade show floor.
• Highly organized, with the ability to juggle a large and varied portfolio – staying on top of many accounts at once and adapting quickly as priorities change.
• Meticulous CRM discipline – you keep Salesforce accurate and up to date, and use data to guide decisions and track your own performance.
• Willingness to travel for industry events and in-person prospecting.
• Self-motivation, resilience, and genuine curiosity about what makes growing travel businesses tick.
• Fluency in English; proficiency in one or more additional European languages (e.g., Spanish, Italian, German) is highly desirable.

We Offer

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

About the Company

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

About Bokun:

Bókun, a Tripadvisor company, is the market-leading booking and channel management platform for the tours and activities industry. Thousands of Experience Operators around the world run their business on Bókun – from independent tour guides to multi-location attraction groups. We combine the reach and stability of a global leader with the speed and focus of a team that’s still building.

If you’re driven by the challenge of building something new inside a market leader, we’d love to hear from you. At Bókun, we invest in our people, offer competitive compensation, and give you real room to grow.

The how to your wow. Reliable tech. Remarkable experiences.