Business Development Representative / Outbound BDR, APAC Market

About the Position

Business Development Representative / Outbound BDR, APAC Market

Sydney Office

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

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Responsibilities

• Uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilising our proven process and our extensive Salesforce database
• Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
• Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
• Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
• Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
• Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
• Use Salesforce and other best-in-practice tools for your daily activity and process

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Requirements

• 1 year or more experience in outbound sales
• Experience within tech or a SaaS start/scale-up environment is highly regarded
• A team spirit mindset with the desire to continuously grow and learn
• Attention to detail, organizational skills, and fantastic with time management
• Clear and direct communicator, not afraid to ask questions to get to the bottom of things, and have excellent verbal and written communication skills
• Ability to be autonomous, take initiative, and truly own your own success

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Nice to Have

• Experience in using CRM tools other than Salesforce

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We Offer

• Competitive salary package & benefits
• Fast-learning environment, entrepreneurial and strong team spirit
• Work-life balance is important at Aircall
• Opportunity to join a high-growth company with significant individual earning potential, including uncapped commission
• Diverse and inclusive workplace with 45+ nationalities

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About the Company

At Aircall, we believe diversity, equity, and inclusion, irrespective of origins, identity, background, and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity, and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.