Business Intelligence Analyst II (Hybrid - Webster or Boston)

About the Position

Business Intelligence Analyst II (Hybrid - Webster or Boston)

MAPFRE is seeking a Business Intelligence Analyst II to join our team in Webster, MA, or Boston, MA. This role focuses on commercial claims intelligence and business performance, providing advanced data analysis and modeling to support enterprise reporting, data marts, and advanced analytics.

Responsibilities

• Generate Portfolio & Segment Insights: Analyze performance (loss ratio, growth, retention, mix) to identify trends, risks, and opportunities that inform strategic direction.
• Support Product Strategy & Development: Deliver data-driven insights to inform product design, target segments, and value propositions; contribute to business cases and growth strategies.
• Translate Analytics into Actionable Recommendations: Convert complex data and actuarial outputs into clear, decision-ready insights that guide product, underwriting, and strategy decisions.
• Enable Underwriting & CUO Strategy Execution: Provide insights to refine risk appetite, segment focus, and underwriting actions to improve portfolio quality and profitability.
• Develop Decision Support Tools & Reporting: Build dashboards, analyses, and monitoring frameworks that support ongoing strategy evaluation and product performance tracking.
• Drive Cross-Functional Alignment: Partner across Product, Actuarial, and Underwriting to align on insights, ensure consistency in decision-making, and support execution of strategic initiatives.
• Create & Present Executive-Level Materials: Develop clear, compelling presentations within PowerPoint (e.g., portfolio reviews, performance readouts, strategic recommendations) and deliver insights to senior leadership and business stakeholders.

Requirements

• Bachelor's degree in Business, Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, or a related field; or equivalent combination of education and relevant experience.
• 4–6 years of experience in business intelligence, in reporting, data analytics, or dashboard development.
• Experience creating reports and dashboards using Power BI, Excel, or similar BI platforms, with basic to intermediate data skills including SQL, data validation, data cleansing, and data manipulation.

We Offer

• Competitive Salary: $87,700 - $135,300 per year.
• Comprehensive Benefits Package:
  • Paid Time Off (PTO)
  • 401(k) & Profit Sharing
  • Medical, Dental, and Vision Coverage
  • STD, LTD, Life Insurance, FSA, HSA, and various wellness programs

About the Company

Join a company built on trust, collaboration, and inclusion. At MAPFRE, we offer more than a job-we provide a purpose-driven career where your growth, well-being, and impact truly matter. Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Important Notice

The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time.

Nearest Major Market: Worcester

Job Segment: Business Intelligence, Computer Science, Information Systems, Claims, Actuarial, Technology, Insurance