Business Process Management & Transformation Specialist (m/f/d)

About the Position

Business Process Management & Transformation Specialist (m/f/d)

ZF is looking for talented individuals to join our team. As a Business Process Management & Transformation Specialist, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

About the Team

The Business Process Management (BPM) Team helps business leaders transform the way Division B - Aftermarket operates by designing, rolling out, and continuously improving global business processes that create measurable business value. We work closely with domain experts to design processes that are simple, transparent, and easy for teams around the globe to apply. As part of the Transformation Excellence function, we contribute to building a strong process culture by ensuring clarity, consistency, and alignment across the organization.

Responsibilities

• Drive cross-functional process design workshops, challenge existing ways of working, and help the business unlock measurable value through process simplification, automation, and AI-enabled solutions.
• Facilitate process discovery & design workshops, helping international business teams structure their knowledge into clear process flows.
• Support Process Owners in translating strategic business objectives into practical process solutions.
• Challenge current ways of working and help Process Owners reimagine processes with an AI-first mindset.
• Model processes in BPM tools, ensuring clarity, accuracy, and adherence to BPM standards.
• Coordinate with the BPM back-office modeling team to ensure the quality and consistency of process documentation.
• Coach Process Owners how to embed automated solutions in their processes (e.g., workflow tools, RPAs, AI process automation).
• Support the process lifecycle from design to publication and rollout, ensuring alignment with business stakeholders.

Requirements

• 3–5 years of experience in business process management/process improvement/process transformation roles.
• Practical experience working with BPMN 2.0 and modeling tools such as Signavio, ARIS, Visio, or similar.
• Comfortable facilitating discussions and workshops with business teams.
• Strong analytical thinking and the ability to translate operational knowledge into structured, visual processes.
• Collaborative approach and ease in working with stakeholders from different functions.
• Openness to learning and working in a global, cross-functional environment. English language required.

Nice to Have

• Experience identifying and implementing automation opportunities, including Power Automate, workflow automation, RPA, AI assistants, and AI-enabled process improvements.

We Offer

• A 24-month employment contract with a flexible hybrid work model.
• Flexible working hours tailored to your role and team.
• A supportive and collaborative environment that values openness and continuous learning.
• Private medical care (Lux Med) and life insurance on favorable terms.
• Access to the MyBenefit platform (sports, wellness, travel, entertainment, etc.).
• Opportunity to work with international colleagues and contribute to BPM maturity across Division B.

About the Company

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Location

• City: Warszawa
• Country: PL

Contact

Szymon Musiał

Be part of our ZF team as Business Process Management & Transformation Specialist (m/f/d) and apply now!