Business Specialist – Enterprise Applications

About the Position

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

The Business Specialist – Enterprise Applications is responsible for analyzing, defining, and supporting business processes and enterprise application solutions across Harman’s global digital landscape.

This role supports large-scale enterprise ERP platforms such as SAP ECC, SAP S/4HANA, enabling business functions that include Global Trade Management, Order to Cash, Logistics, and other compliance-driven or operational processes.

The Business Analyst works as a liaison between business stakeholders and IT delivery teams to ensure solutions are scalable, supportable, and aligned with standard enterprise application capabilities.

This position reports directly to the Digital Business System Manager and collaborates closely with cross-functional business teams, ERP functional teams, IT integration partners, and external vendors to support enterprise application initiatives.

Responsibilities

• Analyze current state and future state business processes across enterprise ERP applications.
• Partner with business stakeholders to understand operational needs, regulatory considerations, and system challenges.
• Perform gap analysis to identify process inefficiencies and improvement opportunities.
• Gather, document, and validate business requirements using standard business analysis techniques.
• Translate business needs into clear functional requirements aligned with supported capabilities of SAP ECC and SAP S/4HANA.
• Support solution design decisions with a preference for configuration-driven, standardized approaches.
• Define business scenarios, test cases, and acceptance criteria.
• Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Assist with defect analysis and validation to ensure business expectations are met.
• Support deployment readiness, stabilization, and post-go-live activities.
• Contribute to user documentation, training support, and adoption activities.
• Participate in continuous improvement initiatives across enterprise applications.

Requirements

• Bachelor’s degree in information systems, Computer Science, Engineering, Supply Chain, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, Functional Analyst, or similar role supporting enterprise ERP applications in a complex business environment.
• Hands-on experience with SAP ECC and/or SAP S/4HANA, with the ability to analyze business processes, troubleshoot application issues, and support ERP-related enhancements.
• Strong understanding of at least one core ERP process area such as Procure-to-Pay, Order-to-Cash, Plant-to-Produce, or Global Trade Management.
• Demonstrated ability to gather, analyze, document, and validate business requirements, functional specifications, process flows, user stories, acceptance criteria, and test scenarios.
• Ability to work with cross-functional teams including business users, SAP functional teams, technical teams, integration teams, external vendors, and project leadership.
• Curiosity and willingness to explore, evaluate, and responsibly use AI technologies to improve business analysis, documentation, process optimization, testing, and enterprise application support activities.
• Experience supporting System Integration Testing, User Acceptance Testing, and defect triage.

Nice to Have

• Experience supporting compliance-oriented, trade-related, or regulated business processes and training.
• Experience working in ERP landscapes involving multiple countries, legal entities, plants, sales organizations, company codes, and regional compliance requirements.
• Exposure to SAP-integrated third-party platforms such as Thomson Reuters ONESOURCE, Seeburger, OpenText, Salesforce, iValua, IBP, or similar enterprise applications.
• Experience in ERP landscapes involving multi country.
• Ability to analyze business or system data using tools such as Excel, SQL, Power BI, SAP reports, or similar reporting tools.
• Familiarity with Jira, SharePoint, and enterprise documentation standards.

We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.).
• Extensive training opportunities through our own HARMAN University.
• Competitive wellness benefits.
• Tuition reimbursement.
• “Be Brilliant” employee recognition and rewards program.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

About the Company

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners, and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!