Business System Owner (Support)

Warsaw / Poland

About the Position

Intego Clinical is expanding its Data & Analytics practice in Poland. We’re looking for talented individuals to join our growing team!

The Business System Owner (Support) role contributes to the successful delivery and operational readiness of R&D Master Data systems, including Reltio, SIMS, IDMP Ontology, Denodo, and related data domains. Working closely with the Business System Owner (BSO) and cross-functional teams, the role supports system validation, documentation, testing, and data governance activities to ensure high-quality, compliant, and reliable business solutions.

Responsibilities

General Responsibilities Include:

• System & Requirement Verification

  • Support the review and verification of business and functional requirements across system implementations
  • Assess whether implemented functionalities align with defined requirements and expected behaviours
  • Identify gaps, inconsistencies, and risks between requirements, system configuration, and outputs

• Documentation & Compliance Support

  • Assist in the review of DTMS and validation documentation (e.g. URS, validation plans, SOPs, access plans) to ensure alignment with internal standards and regulatory expectations
  • Identify documentation gaps, inconsistencies, or missing traceability
  • Support the preparation and maintenance of audit-relevant documentation

• Testing & Validation Review

  • Review test strategies, test scripts, and test cases to ensure alignment with business requirements and acceptance criteria
  • Identify gaps, ambiguities, inconsistencies, or missing coverage within test documentation
  • Assess whether test design adequately reflects expected system behaviour and data flows
  • Support the completion and quality of validation and testing documentation

• Data Flow & Interoperability Analysis

  • Analyse data flows across source systems, master data systems, and consumption domains
  • Identify inconsistencies in data mapping, transformations, and downstream usage
  • Support improvements in data consistency, reuse, and interoperability across systems

• Cross-System Support

  • Provide structured support across multiple R&D systems and initiatives (e.g. Reltio, SIMS, Denodo, IDMP Ontology, Stewardship tools)
  • Maintain awareness of dependencies and interactions between systems, domains, and projects
  • Contribute to consistency and alignment across initiatives and implementations

• Stakeholder Collaboration

  • Collaborate with technical teams, business stakeholders, and data owners
  • Support clarification of requirements and resolution of issues
  • Communicate findings, risks, and recommendations in a clear and structured manner

• Continuity & Knowledge Support

  • Develop a strong understanding of system landscape, ongoing initiatives, and key topics
  • Support continuity of activities by following up on key topics and documenting outcomes
  • Provide structured updates and context to support ongoing discussions and decisions

Requirements

• Experience in system validation lifecycle, including documentation review, testing, and quality assurance practices within structured delivery environments
• Strong understanding of Master Data Management (MDM) concepts, data governance principles, and data integrity expectations
• Ability to review and challenge business and functional requirements, ensuring alignment with expected system behaviour and business needs
• Experience reviewing validation deliverables (e.g. URS, test scripts, validation documentation) with strong attention to completeness, traceability, and consistency
• Ability to analyse complex system interactions, data flows, mappings, and integrations across multiple systems and domains
• Capability to identify gaps, inconsistencies, risks, and misalignments across requirements, system configuration, data, and documentation
• Understanding of GxP environments and regulatory expectations related to system validation, compliance, and audit readiness
• Strong analytical and critical thinking skills, with the ability to structure findings and provide clear, actionable insights
• Experience working in cross-functional environments, collaborating with both business and technical stakeholders

Ability to work independently on assigned topics while aligning with direction and priorities defined by the BSO

We Offer

• Opportunity to join a growing team in a dynamic and innovative environment
• Competitive compensation package
• Professional growth and development opportunities

About the Company

Intego Clinical is a leading provider in the Data & Analytics practice, dedicated to delivering high-quality, compliant, and reliable business solutions. We are committed to fostering a collaborative and inclusive workplace where our team members can thrive and make a significant impact.

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