Calypso Support Analyst

About the Position

We are seeking an experienced Calypso Support Analyst with expertise in Capital Markets to join our team in Remote Mexico.

Responsibilities

• Support and troubleshoot day-to-day production issues across Front Office, Middle Office, Back Office, Accounting, Operations, Finance, and Risk functions within Calypso.
• Troubleshoot production incidents and coordinate resolution of P1/P2 issues with Nasdaq and internal technology teams.
• Establish an integrated and scalable support approach for a greenfield Calypso implementation.
• Support Front-to-Back trade lifecycle processing including trade capture, settlements, confirmations, accounting, cash flows, reconciliations, and reporting.
• Provide SME support for Fixed Income, Interest Rate Derivatives, Money Market products, Repos, and related treasury products.
• Support Front Office activities including trade capture, pricing, valuation, market data validation, and trade lifecycle event processing.
• Support Pricing & Valuation functions including P&L validation, sensitivities, curves, market data, and valuation troubleshooting.
• Support CWS Risk Analytics, risk reports, exposures, VaR, sensitivities, and downstream risk reporting processes.
• Support Calypso Reporting Framework, scheduled tasks, batch jobs, interfaces, and operational monitoring activities.
• Develop and support solutions addressing Back Office, Accounting, Operations, Finance, and Risk requirements.
• Gather, analyze, and document business and functional requirements, user stories, and acceptance criteria.
• Facilitate SIT/UAT testing activities, user validation, approvals, and production deployment activities.
• Coordinate production releases, implementation activities, post-production validation, and issue resolution.
• Partner closely with business and technology stakeholders to deliver strategic and transformational initiatives.
• Manage deliverables while ensuring transparency around risks, issues, dependencies, and project status.
• Prepare and provide status updates to stakeholders and steering committees.
• Establish best practices, operational procedures, and supporting documentation standards.

Requirements

Must Have

• Experience:
  • Bachelor’s degree in Finance, Technology, Engineering, or related field.
  • 7+ years of Capital Markets and Calypso experience preferred.
• Skills:
  • Strong hands-on Calypso support experience in Capital Markets environments.
  • Deep knowledge of Fixed Income, Interest Rate Derivatives, Money Markets, Repos, and Front-to-Back trade lifecycle processing.
  • Strong understanding of Front Office workflows, Pricing & Valuation, Market Data, Risk Analytics, and Reporting Framework.
  • Experience troubleshooting production issues and managing critical P1/P2 incidents.
  • Experience working with Nasdaq support teams for issue escalation and resolution.
  • Experience supporting greenfield implementations and production support activities.
  • Business Analysis experience including requirement gathering, documentation, and acceptance criteria creation.
  • Experience coordinating UAT, production releases, and deployment activities.
  • Strong stakeholder management and communication skills.
  • Experience working within Agile or hybrid delivery environments.

Nice to Have

• Ability to work under pressure in a fast-paced environment.
• Willingness to learn new skills.
• Attention to detail.
• Ability to work independently and as part of a group.
• Experience of Agile practices and processes (e.g. SCRUM, KANBAN).
• Any technical knowledge (Writing simple SQL query, be able to read code).
• Conflict management ensuring collaborative outcomes.
• Excellent attention to detail and accuracy.

We Offer

• Remote work in Mexico.
• Competitive salary.
• Opportunity to work with one of the world's leading Calypso practices.
• Collaborative and innovative work environment.

About the Company

Luxoft is a top-tier Calypso Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered Calypso projects across all major asset classes and sectors including investment banking, asset management, corporate treasury, and insurance.