Calypso Support Analyst

About the Position

Calypso Support Analyst

Luxoft, a DXC Technology Company, has one of the world's leading Calypso practices. We are a top-tier Calypso Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered Calypso projects across all major asset classes and sectors including investment banking, asset management, corporate treasury, and insurance.

We are seeking an experienced Calypso Support Analyst with strong expertise across Fixed Income, Interest Rate Derivatives, Money Markets, and Front-to-Back trade lifecycle processing. The role will support a greenfield Calypso environment and partner closely with Business, Operations, Accounting, Finance, Risk, and Technology teams to support day-to-day activities, strategic initiatives, and platform stabilization.

Responsibilities

• Support and troubleshoot day-to-day production issues across Front Office, Middle Office, Back Office, Accounting, Operations, Finance, and Risk functions within Calypso.
• Troubleshoot production incidents and coordinate resolution of P1/P2 issues with Nasdaq and internal technology teams.
• Establish an integrated and scalable support approach for a greenfield Calypso implementation.
• Support Front-to-Back trade lifecycle processing including trade capture, settlements, confirmations, accounting, cash flows, reconciliations, and reporting.
• Provide SME support for Fixed Income, Interest Rate Derivatives, Money Market products, Repos, and related treasury products.
• Support Front Office activities including trade capture, pricing, valuation, market data validation, and trade lifecycle event processing.
• Support Pricing & Valuation functions including P&L validation, sensitivities, curves, market data, and valuation troubleshooting.
• Support CWS Risk Analytics, risk reports, exposures, VaR, sensitivities, and downstream risk reporting processes.
• Support Calypso Reporting Framework, scheduled tasks, batch jobs, interfaces, and operational monitoring activities.
• Develop and support solutions addressing Back Office, Accounting, Operations, Finance, and Risk requirements.
• Gather, analyze, and document business and functional requirements, user stories, and acceptance criteria.
• Facilitate SIT/UAT testing activities, user validation, approvals, and production deployment activities.
• Coordinate production releases, implementation activities, post-production validation, and issue resolution.
• Partner closely with business and technology stakeholders to deliver strategic and transformational initiatives.
• Manage deliverables while ensuring transparency around risks, issues, dependencies, and project status.
• Prepare and provide status updates to stakeholders and steering committees.
• Establish best practices, operational procedures, and supporting documentation standards.

Requirements

MUST

• Bachelor’s degree in Finance, Technology, Engineering, or related field.
• 7+ years of Capital Markets and Calypso experience preferred.

Preferred Qualifications

• Experience with Calypso Back Office workflows, accounting engine, settlements, confirmations, and reporting.
• Experience supporting CWS Risk Analytics and enterprise risk reporting.
• Understanding of accounting flows, reconciliations, operational controls, and regulatory reporting.
• Knowledge of SQL, interfaces, and system integrations is a plus.
• Prior experience within Banking or Financial Services organizations preferred.

Required Skills & Experience

• Strong hands-on Calypso support experience in Capital Markets environments.
• Deep knowledge of:
  • Fixed Income
  • Interest Rate Derivatives
  • Money Markets
  • Repos
  • Front-to-Back trade lifecycle processing
• Strong understanding of:
  • Front Office workflows
  • Pricing & Valuation
  • Market Data
  • Risk Analytics
  • Reporting Framework
  • Scheduled Tasks & Batch Processing
• Experience troubleshooting production issues and managing critical P1/P2 incidents.
• Experience working with Nasdaq support teams for issue escalation and resolution.
• Experience supporting greenfield implementations and production support activities.
• Strong troubleshooting and analytical skills.
• Experience working with Operations, Accounting, Finance, Risk, and Technology teams.
• Business Analysis experience including requirement gathering, documentation, and acceptance criteria creation.
• Experience coordinating UAT, production releases, and deployment activities.
• Strong stakeholder management and communication skills.
• Experience working within Agile or hybrid delivery environments.

Nice to Have

• Ability to work under pressure in a fast-paced environment is essential.
• Have a willingness to learn new skills.
• Must have attention to detail.
• Must have the ability to work independently and also as part of a group.
• Experience of Agile practices and processes (e.g. SCRUM, KANBAN).
• Any technical knowledge (Writing simple SQL query, be able to read code).
• Conflict management ensuring collaborative outcomes.
• Excellent attention to detail and accuracy.

We Offer

• Full-time employment.
• Remote work from Poland.
• Opportunity to work with top industry professionals.
• Extensive training program.
• Attractive benefits for employees.

About the Company

Luxoft, a DXC Technology Company, is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland.

In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain-based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.

Luxoft, a DXC Technology Company, is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.

So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.

At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.

At Luxoft, a DXC Technology Company, almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.

Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!