Tech Stack
Job Description, Responsibilities & Requirements
About the Position
On behalf of FinTech Client #1, SD Solutions is looking for a talented Card Payment Delivery Associate to step onto a fintech unicorn rocketship!
Tipalti is seeking a Card Payment Delivery Associate to join a growing global team dedicated to card revenue expansion. This is an early-career role that contributes significantly to the company’s growth strategy by executing and supporting card payments to suppliers. Achieving success in this position requires the timely and effective facilitation of payment processing for our customers. The Associate tracks payment statuses, manages supplier communications, and ensures precise payment instructions. This is a high-volume, strategically important role that directly impacts revenue achievement. Success in this position is essential for ensuring the accurate and timely processing of customer payments.
Responsibilities
- Contact suppliers to process payments by telephone, web portal, and/or email.
- Deliver payments accurately within service level agreements in a high-volume environment.
- Ensure timely authorization and settlement of payments.
- Conduct daily follow-up on outstanding payments in the processing queue to ensure they are completed successfully.
- Manage and resolve payment escalations by effectively resolving conflicts with suppliers.
- Maintain accurate documentation in relevant systems throughout the payment lifecycle.
- Collaborate with suppliers to confirm precise payment processing details.
- Develop cross-functional skills beyond payment delivery.
- Take on other responsibilities as required to support and contribute to the success of the team and drive revenue growth.
Requirements
- Operational Excellence: Demonstrated capability to operate effectively and meet deadlines in a fast-paced, high-volume environment.
- Precision and Dependability: Exceptional reliability, punctuality, and a strong work ethic, coupled with meticulous attention to detail for managing diverse responsibilities.
- Communication and Professionalism: Ability to communicate effectively and maintain professional engagement with all internal and external stakeholders.
- Integrity and Ethics: Strict commitment to the highest standards of integrity.
- Problem-Solving Skills: Proven strong ability to identify and resolve complex issues.
- Communication: Demonstrated proficiency in both written and verbal English communication.
- Professional Experience (Preferred): At least 2-3 years of experience in payment operations, finance operations, or transaction processing. Prior experience with payment systems and/or working within the Fintech industry.
- Technical Proficiency (Preferred): Strong proficiency with Microsoft Excel, Word, and PowerPoint, as well as experience using ticketing and CRM systems (e.g., Zendesk, Salesforce).
We Offer
- Competitive salary
- Opportunity to work in a fast-growing fintech unicorn
- Professional development opportunities
- Collaborative and innovative work environment
About the Company
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets - replacing manual finance processes with automated, audit-ready workflows.
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