Card Payment Delivery Associate

About the Position

On behalf of Tipalti, SD Solutions is looking for a talented Card Payment Delivery Associate to step onto a fintech unicorn rocketship! Tipalti is seeking a Card Payment Delivery Associate to join a growing global team dedicated to card revenue expansion. This is an early-career role that contributes significantly to the company’s growth strategy by executing and supporting card payments to suppliers. Achieving success in this position requires the timely and effective facilitation of payment processing for our customers. The Associate tracks payment statuses, manages supplier communications, and ensures precise payment instructions. This is a high-volume, strategically important role that directly impacts revenue achievement. Success in this position is essential for ensuring the accurate and timely processing of customer payments.

Responsibilities

• Contact suppliers to process payments by telephone, web portal, and/or email.
• Deliver payments accurately within service level agreements in a high-volume environment.
• Ensure timely authorization and settlement of payments.
• Conduct daily follow-up on outstanding payments in the processing queue to ensure they are completed successfully.
• Manage and resolve payment escalations by effectively resolving conflicts with suppliers.
• Maintain accurate documentation in relevant systems throughout the payment lifecycle.
• Collaborate with suppliers to confirm precise payment processing details.
• Develop cross-functional skills beyond payment delivery.
• Take on other responsibilities as required to support and contribute to the success of the team and drive revenue growth.

Requirements

• Operational Excellence: Demonstrated capability to operate effectively and meet deadlines in a fast-paced, high-volume environment.
• Precision and Dependability: Exceptional reliability, punctuality, and a strong work ethic, coupled with meticulous attention to detail for managing diverse responsibilities.
• Communication and Professionalism: Ability to communicate effectively and maintain professional engagement with all internal and external stakeholders.
• Integrity and Ethics: Strict commitment to the highest standards of integrity.
• Problem-Solving Skills: Proven strong ability to identify and resolve complex issues.
• Communication: Demonstrated proficiency in both written and verbal English communication.
• Professional Experience (Preferred): At least 2-3 years of experience in payment operations, finance operations, or transaction processing. Prior experience with payment systems and/or working within the Fintech industry.
• Technical Proficiency (Preferred): Strong proficiency with Microsoft Excel, Word, and PowerPoint, as well as experience using ticketing and CRM systems (e.g., Zendesk, Salesforce).

We Offer

• Competitive salary
• Opportunity to work with a leading fintech company
• Professional growth and development opportunities

About the Company

Tipalti is transforming finance and helping the hottest companies grow and scale their global finance operations. We’re also growing through a sustainable business model and looking to remove days of finance work every week so business leaders can focus on building a future-proofed, best-in-class finance operation. World-changing businesses like Amazon, Twitch, Twitter, and Roblox use Tipalti to automate and scale their finance operations. The only way we can continue to support companies looking to transform their FinOps functions through our platform is with great people.

Key Facts about Tipalti:

• A global payables automation platform providing a cloud solution to scale and automate global payables operations.
• Raised $565M funding.
• 1000+ Employees Worldwide.
• Global Offices in CA, London, Tel Aviv, Tbilisi, Medellin, Toronto, Vancouver, and more.
• 2500+ Trusted Clients including Amazon, GoDaddy, Roblox, Twitch.
• $550M+ Total Funding.
• Driving Financial Evolution.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy here, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.