Carrier Sales Representative

About the Position

Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations. Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.

We are looking for a proactive Carrier Sales Representative. In this role, you’ll be responsible for carrier sourcing, building strong carrier relationships, negotiating rates, and covering loads, with a focus on securing reliable capacity for key lanes. You’ll also handle carrier onboarding, TMS updates, and pickup/delivery appointment scheduling.

Responsibilities

• Source and develop relationships with reliable carriers for high-volume and frequently used lanes.
• Conduct carrier sales and prospecting to build a strong and consistent carrier network.
• Identify carriers with the capacity and equipment to consistently operate on key lanes.
• Build and maintain long-term carrier relationships, with the goal of establishing dedicated monthly lane coverage.
• Onboard new carriers, ensuring all required information and documentation are completed.
• Negotiate carrier rates while maintaining competitive pricing and a high level of service.
• Source and secure carriers to cover available shipments within required pickup and delivery timeframes.
• Monitor shipment coverage and proactively address any uncovered or at-risk loads.
• Update and maintain accurate shipment and carrier information in the TMS.
• Schedule and reschedule pickup and delivery appointments as needed.
• Communicate with carriers, drivers, and internal teams to ensure smooth and on-time shipment execution.

Requirements

• Strong understanding of refrigerated freight and its specific requirements.
• 3-5 years of experience working with refrigerated carriers.
• Ability to work independently and take full ownership of responsibilities.
• Spanish-speaking skills are a huge plus.
• Cross-border logistics experience is a huge plus.

Working Conditions

• Working schedule: Monday-Friday 8 am-5pm EST
• Competitive salary in USD
• Performance-based bonus opportunities
• Remote or office work (depending on location)
• Equipment provided
• Paid time off
• English courses
• Professional development opportunities

If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.