Cash Applications Specialist

About the Position

Cash Applications Specialist

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and UI design, managed services, product development, and software development.

We are looking for a Cash Application Specialist to join a fast-paced and collaborative finance team. In this role, you will be responsible for processing customer payments, maintaining accurate AR records, supporting collections activities, and ensuring timely resolution of payment-related inquiries.

Responsibilities

• Maintain accurate and up-to-date records of customer AR balances, including payment and credit applications.
• Process daily ACH payments and check deposits, reconciling entries and identifying variances.
• Post and apply payments while updating daily bank reporting spreadsheets.
• Contact customers to obtain payment remittances, clarify remittance instructions, and follow up on failed payments when needed.
• Monitor email and Zendesk queues to respond to customer inquiries and provide requested banking information.
• Assist with collections-related activities and ad hoc finance requests.
• Review AR aging reports and investigate unapplied credits.
• Maintain detailed tracking of unapplied funds and investigate outstanding balances.

Requirements

• 1–3 years of experience in cash applications or accounts receivable.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Strong verbal and written client-facing communication skills.
• Strong computer skills, especially in MS Excel, MS Word, and MS PowerPoint.
• Ability to work effectively in a fast-paced team environment.
• Strong attention to detail and organizational skills.
• English level - Upper-Intermediate or higher.

Nice to Have

• Experience working in a Software as a Service (SaaS) environment.
• Familiarity with Intacct, Stripe, Paya, Braintree, Zendesk, and Salesforce.

We Offer

• Attractive social and benefits package.
• Professional growth via our mentorship program.
• Regular performance reviews and technical assessments.
• Extended training and certification opportunities.
• Participation in tech talks, webinars, conferences, and hackathons.
• Well-rounded health insurance coverage and fitness compensation programs.
• Maternity aid and financial support for family reasons.
• A sense of professional belonging and an environment of togetherness.

About the Company

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic.

Application Process

1. Application: Send us your application, we are ready to hear your story and explore how we can grow together.
2. Review: Our team carefully reviews every application with curiosity and care.
3. Talent Acquisition Interview: Meet our Talent team to talk about your goals and learn more about who we are, what we offer, and how we support our people.
4. Technical Interview: Dive deeper into your expertise and understand your strengths, problem-solving skills, and thought process.
5. Customer Interview: For some roles, especially when our clients are closely involved, you might also have a conversation with them.
6. Job Offer: If we both feel it’s the right match, we will send you an offer to join us.
7. Welcome: Your new team is excited to meet you, support you, and build something great together.

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