Chapter Lead Customer Systems Engineering (m/f/d)

About the Position

Chapter Lead Customer Systems Engineering (m/f/d)

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Welcome to ista

At ista, we support property owners and property managers in measuring, billing, and making the energy consumption of their buildings transparent. In doing so, we help them identify potential savings, reduce energy consumption, and make their buildings fit for the future. With over 6,600 employees in 21 countries, we’re committed to making it happen. Join us and help shape tomorrow, secure in the knowledge that you’re part of a successful company that also offers you the flexibility of agile working practices.

Everyone is welcome at ista, regardless of age, gender, background, sexual orientation, religion or disabilities. We’re proud to be part of a diverse team. Fostering a culture of team spirit and togetherness, we are always there for one another. We set great store by ensuring a healthy work-life balance for our people. Plus, we offer each and every employee the opportunity to pursue further training and personal development.

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Responsibilities

• As Chapter Lead, you are the disciplinary leader of the Chapter, focusing on coaching and development of your team members and the recruitment of new Chapter members
• You define standards, guidelines, and best practices for the Chapter in close alignment with your Chapter Lead peers and are responsible for the design and development of the Chapter identity
• In coordination with the Tribe Lead, you staff the squads and work closely with Product Owners and Tribe Lead to define priorities and focus for the different roles
• You act as a technical role model and coach for Chapter members, exemplify an innovative mindset, and support engineers in architecture and implementation decisions
• You actively contribute your expertise in Software Engineering to the Chapter and work hands-on in one of the squads in your remaining time (up to ~50 %), including design and implementation of frontend and backend components
• You continuously improve engineering practices, tools, and quality standards across the Chapter, including the adoption of AI-assisted development
• You actively contribute to a collaborative, learning-oriented engineering culture

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Requirements

• Successfully completed studies in (Business) Computer Science, Software Engineering, or a related field, or a comparable qualification
• At least 5 years of experience in Software Engineering, ideally in complex enterprise environments
• Solid experience in backend development with Java and modern JVM frameworks such as Spring Boot, including microservices architectures, distributed systems, and the design of RESTful APIs
• Experience in frontend development with TypeScript and Angular and familiarity with micro-frontend architectures, ideally based on Module Federation
• Experience with containerized, cloud-native applications and running them on Kubernetes, preferably on Microsoft Azure
• Knowledge and hands-on experience in test automation and with agentic coding tools like Claude Code or Codex and spec-driven frameworks like BMAD or Spec Kit; ability to build your own agents and skills
• Proven leadership experience or a strong motivation to grow into a leadership role; coach-oriented leadership style
• Team player with a strong willingness to learn, openness to new topics, and an agile mindset
• Fluency in German and English

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We Offer

• Do the right thing with purpose and a future: Our services provide transparency around energy consumption and help property owners and residents identify opportunities for savings
• Enjoy many benefits: Look forward to an attractive compensation package, 30 days of vacation per year, and valuable opportunities for personal exchange and meaningful collaboration during shared office days from Monday to Wednesday, combined with the flexibility to work remotely on Thursdays and Fridays
• Secure good prospects for yourself: We are an internationally successful company with agile working methods and an open corporate culture. Our future course offers you long-term and excellent career options
• Stay curious and develop yourself further: Standing still is not an option for us, which is why we support you in every aspect of your development - a variety of learning opportunities await you
• Experience a working environment full of trust: We all pull together
• Have fun in a motivated team: Whether it's a barbecue event, international soccer cup, or ice cream for everyone in summer - we always come up with something new, so stay tuned!

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About the Company

We are ista, a leading company in energy management and services, dedicated to making energy consumption transparent and efficient for property owners and managers. With a diverse and inclusive team of over 6,600 employees across 21 countries, we are committed to fostering a culture of innovation, collaboration, and personal growth. Join us in shaping a sustainable future while enjoying a healthy work-life balance and numerous opportunities for professional development.