Chargé(e) de contenus digitaux & qualité CRM

About the Position

Chargé(e) de contenus digitaux & qualité CRM

Tunis, Tunisia

Sopra HR Software, a subsidiary of Sopra Steria, offers comprehensive HR solutions tailored to the needs of HR departments and medium to large organizations in both the public and private sectors.

Specializing in HR management, payroll, and talent management in a local and international context, Sopra HR supports over 950 clients, whether on-premise or in the cloud.

As a partner in the digital transformation of its clients towards HR 3.0, Sopra HR, a global HR player, prioritizes co-innovation, promotes HR performance issues, and emphasizes the employee experience.

Responsibilities

Animation and Management of the Client Portal

• Implement the editorial strategy for updating client site content by segmenting target audiences.
• Publish news, events, webinars, documents, and business resources.
• Ensure editorial quality and coherence of published content.
• Collect content from business, marketing, and communication experts.
• Respect the editorial calendar and ensure the freshness of the information disseminated.
• Contribute to the continuous improvement of the user experience of the portal.
• Monitor consultation statistics and propose optimization actions.

CRM Data Quality

• Update client and prospect contacts, accounts in the CRM.
• Perform data base cleaning operations.
• Verify the quality and completeness of the data.
• Participate in the enrichment of client knowledge.
• Ensure consistency between marketing tools and CRM.
• Produce and monitor simple reports on the quality of the database.

Requirements

• Bachelor's or Master's degree in digital communication, marketing, or data management.
• Initial experience in website management, CMS, or digital marketing.
• Knowledge of a CRM (Salesforce, HubSpot, or equivalent).
• Good writing skills in French and English.
• Organizational skills and rigor.
• Aptitude for data management and digital environments.

Qualities Expected

• Excellent writing skills.
• Rigor and autonomy.
• Service spirit.
• Curiosity and taste for digital environments.

We Offer

• Competitive salary.
• Opportunity to work in a dynamic and supportive international team.
• Professional development opportunities.

About the Company

Sopra HR Software is committed to diversity and inclusion, offering equal opportunities to all candidates, including those with disabilities.

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Apply now to join our team and contribute to enhancing our clients' digital experience and CRM data quality.