Chief Operating Officer (COO)

About the Position

GOLAW is a leading legal company in Ukraine, established in 2003, providing professional legal services across various sectors. As part of the TOP-4 best legal firms in Ukraine, we work with prominent cases and clients, including mid-to-large businesses, banks, financial institutions, and private clients operating in or planning to enter the Ukrainian and foreign markets.

We are looking for a Chief Operating Officer (COO) who is not just a traditional COO but a strong operational leader and partner to our owners in business development. The ideal candidate will be capable of building systems, scaling the business, implementing modern technologies, and ensuring high operational efficiency.

Over the past years, we have implemented a large-scale transformation of business processes and continue to build a next-generation legal firm.

Responsibilities

• Implementing the company's development strategy with partners;
• Managing administrative departments (HR, marketing, finance, IT, office, customer service);
• Building and optimizing business processes;
• Managing financial indicators, budget, cash flow, and operational efficiency;
• Developing CRM, billing systems, and a unified digital company framework;
• Implementing AI solutions and automating business processes;
• Managing change and developing corporate culture;
• Developing KPIs and performance management systems;
• Participating in business scaling and launching new directions.

Requirements

• At least 5 years of experience as a COO;
• Experience managing teams of 40+ employees;
• Strong experience in building business processes;
• Experience in digital transformation of companies;
• High level of financial literacy;
• Experience implementing CRM, ERP, or other corporate systems;
• System thinking;
• Strong leadership skills;
• English language proficiency at Upper-Intermediate level or higher.

We Offer

• One of the strongest managerial roles in the Ukrainian professional services market;
• Direct interaction with company partners;
• Real influence on business development;
• Opportunity to implement large-scale digital transformation projects;
• Competitive compensation;
• Long-term professional development perspective.

If for you, management is about creating systems rather than just controlling processes, we look forward to getting to know you.

About the Company

GOLAW is a leading legal company in Ukraine, established in 2003, providing professional legal services across various sectors. As part of the TOP-4 best legal firms in Ukraine, we work with prominent cases and clients, including mid-to-large businesses, banks, financial institutions, and private clients operating in or planning to enter the Ukrainian and foreign markets.