Claims Invoicing Consultant

About the Position

Claims Invoicing Consultant

Tetouan, Tangier-Tétouan-Al Hoceima, Morocco

ALTEN MOROCCO, a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present in Fes, Rabat, Tetouan, and Casablanca. With over 2,200 employees, ALTEN Morocco aims to reach a Center of Excellence of 3,300 engineers by the end of 2027. Today, it stands as a strategic player in supporting the professional development of engineers.

Our mission: To meet the technological ambitions of our clients - leading international companies - in the automotive, rail, R&D, IT, telecommunications, and media sectors.

Joining ALTEN Morocco means becoming part of a high-performance ecosystem and benefiting from:

• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment

---

Responsibilities

1. Verification of Allocated XF Claims

   • Review XF claims assigned daily in CONFIRMED status.
   • Compare the report data with information available in the claim damage card in OBT Stella and verify correctness.

2. Preparation of Pre-Invoices

   • Complete the PRE-INVOICE template using information from the Debit/Credit report.

3. Communication with Dealers and Repairers

   • Send PRE-INVOICE documents to dealers/repairers.
   • Provide instructions regarding invoice issuance & required actions in OBT Stella.

4. Invoice Validation

   • Monitor automatic notifications when claim status changes to PRE-INVOICE.
   • Download invoices submitted by dealers/repairers.
   • Verify invoice accuracy.
   • Save approved invoices in the designated location and update the tracking file with invoice numbers.
   • Request from dealers/repairers to make corrections if any discrepancies are found.

5. Monthly Reporting

   • Prepare monthly closure reports for each market.
   • Ensure reports are completed by the 10th day of the following month.
   • Verify the completeness and accuracy of reported data.

6. Settlement Support for Markets

   • Prepare and send monthly closure reports.
   • Submit approved invoices to the respective markets for settlement.
   • Prepare and send settlement-related communications.
   • Support markets on a rotational basis.

7. Hypercare Support Activities

   • Raise Hypercare tickets for damage ID requiring status updates from PRE-INVOICE to CLOSED.

8. Cooperation with Markets and Finance Teams

   • Contact markets to confirm invoice submission for accounting.
   • Monitor charge reprocessing activities for responsible Logistics Providers (LPs).
   • Follow up on missing documentation and resolve discrepancies.

---

Requirements

• Bac + 5 en génie industriel et logistique
• From 0 to 1 year of experience

Required Skills & Competencies

• Strong attention to detail and accuracy when reviewing financial data and documentation.
• Analytical skills with the ability to compare and validate data from multiple sources.
• Good working knowledge of Microsoft Excel for reporting and data analysis.
• Ability to work with web-based business systems, preferably OBT Stella or similar platforms.
• Experience in preparing and validating financial documents such as pre-invoices and invoices.
• Good command of English, both written and spoken.
• Professional email communication skills.
• Strong organizational and time-management skills.
• Ability to follow established procedures and work instructions.
• Ability to work independently and manage assigned tasks effectively.
• Reliability and ability to meet deadlines, particularly for recurring monthly activities.
• Strong collaboration and stakeholder management skills.
• Problem-solving ability and capability to identify and resolve documentation discrepancies.

Preferred Qualifications

• Previous experience in administration, finance, accounting, logistics, or claims management.
• Basic understanding of transport damage claims and compensation processes.
• Familiarity with invoicing and financial documentation workflows is a nice-to-have.

---

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities
• Collaborative and inclusive work culture

---

About the Company

ALTEN MOROCCO is a subsidiary of the world leader in engineering and technology consulting, established in 2008. With over 2,200 employees, ALTEN Morocco aims to reach a Center of Excellence of 3,300 engineers by the end of 2027. Today, it stands as a strategic player in supporting the professional development of engineers.