Client Partner

About the Position

Client Partner

Utrecht

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About the Role

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

As a Client Partner at Valtech you will be the leader across a multi-million euro portfolio, both directly and through our Client Partnership team. It will be your responsibility to develop and nurture our most senior-level key client relationships, and it will be you who works in close collaboration with a dedicated delivery team to deliver fantastic work and own the longer-term strategic direction, planning and revenue growth of your accounts.

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Responsibilities

• Build and nurture ongoing relationships with both our clients at executive level as well as your peers across the organisation.
• Actively seek out and develop growth opportunities within your client organisations to bring in our broader specialisms and drive our exciting offering.
• Bring your strategic thinking and considered opinions and recommendations whilst being respectful of others.
• Challenge thinking and won’t accept the status quo to ensure the right outcome.
• Accountable for the commercials across your account portfolio - working with your peers and Portfolio Director to ensure account profitability and accurate forecasting.
• Own and lead the account strategy planning across your client portfolio – building on your in-depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with subject matter experts and senior stakeholders across the business to develop and implement the strategic vision for your accounts.
• Lead on business development opportunities across your account portfolio. Develop, own and present plans and proposals that will add more value for our clients and drive additional revenue for Valtech.
• Support on net new business proposals occasionally working closely with the new business team and the practice leads to input into client pitches and proposals.
• Be a team player that genuinely cares about what they do and the people they do it with.

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Requirements

• Strategic Relationship Management

  • Develop deep, trust-based relationships with senior client stakeholders.
  • Build collaborative and trusting relationships internally across the organisation. Being visible and attentive.
  • Understand the client’s business challenges, needs, and goals to deliver tailored solutions.
  • Act as the main point of contact, ensuring open and effective communication between the clients and Valtech.

• Leadership capability

  • Offer clear and concise strategic guidance both internally and externally backed up by experience and rigour.
  • Responsible for driving the strategic growth of your accounts – creating and implementing account plans, strategically identifying new growth opportunities, and delivering compelling proposals that help drive value for our clients and revenue for the agency.
  • Work with senior teams across the business, to ensure alignment on your Account Plans, to be the figurehead for your accounts and to ensure that the team are all working together towards the same goals.

• Organisation, time management & proactivity

  • Attentive, proactive, and capable of acting on your own initiative.
  • Organised and able to manage conflicting priorities with urgency and proactivity.

• Collaborative and inclusive

  • You will be collaborative and comfortable working as part of a cross functional team.
  • You will be open to receiving feedback and comfortable giving feedback.

• Industry expert and thought leader

  • You have a strong knowledge and insight of trends, developments, and innovative technology through a genuine passion for digital / tech / product.
  • You stay ahead of the curve by attending regular industry events.
  • Budgeting and financial planning capabilities.
  • Competent in financial planning and forecasting to ensure client profitability.

• Attention to details and an eye for quality

  • You know what good looks like, and you can back up your opinions with robust rationale and experience.
  • You are thorough and value attention to details but are still able to work at pace when needed.

• Compelling Communicator & presenter

  • Excellent listening skills and the ability to adapt your communication style to suit different audiences when needed.
  • Engaging communicator who can break down and understand technically complex topics to a wide audience.
  • You will be a strong presenter who can seamlessly sell strategic ideas and solutions.

• Language

  • You are fluent in Dutch and English.

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We Offer

This is a full-time position based in Utrecht with a hybrid working model.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent).
• Career advancement, with international mobility and professional development programs.
• Learning and development, with access to cutting-edge tools, training and industry experts.

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

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About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.

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