Client Support Specialist

Manila, Philippines

Remote

$850 - $1,280 per month

---

About the Position

Yellowstone Local, an industry leader in recruitment, marketing, and SaaS solutions for the skilled trades, is seeking a proactive Client Support Specialist to join our mission-driven team. If you have a knack for communication and a passion for helping clients succeed, this is your opportunity to make a real impact.

---

Responsibilities

• Managing inbound client communication via email with empathy and urgency
• Collaborating with the Hiring Team to manage job ads based on client needs and preferences
• Prioritizing support activities to meet client needs and internal deadlines
• Using HubSpot CRM to track all interactions, updates, and client histories
• Manually sourcing candidates through our database
• Manually parsing candidate information when automated syncing fails
• Following and refining internal processes to streamline support delivery
• Curating social media posts for our page and for our client’s job ads

---

Requirements

• 3+ years of account management or client support experience, preferably in a SaaS environment
• Proficiency in HubSpot CRM or a comparable platform
• Strong time management and prioritization skills
• Excellent written and verbal communication skills
• Empathy-driven, client-first mindset
• Proactive and consultative problem-solving ability
• Familiarity with marketing and recruiting concepts is a plus
• Comfortable working independently in a remote environment
• Proven track record of identifying growth opportunities and resolving client challenges
• Must thrive in a fast-paced, evolving environment and enjoy working as part of a team

---

We Offer

• Competitive Pay: Based on experience and performance
• Work Schedule: Full-time, Monday to Friday, within the hours of 8:00 AM to 6:00 PM CST
• Remote Opportunity: 100% work-from-home position
• Paid Time Off & Holidays: Generous PTO policy and paid holidays
• Career Development: Clear, performance-based pathways to grow your career
• Team Culture: Be part of a fast-moving, collaborative, and supportive environment with purpose-driven people

---

About the Company

Yellowstone Local is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

---

Apply with LinkedIn | Apply with Indeed

Can’t find a job position you’re looking for? We’re always looking for people with unique skills. Send us your email and we’ll get in touch when we have an opening that matches your expectations.