Job Description, Responsibilities & Requirements
About the Position
Clinical Educator Associate: South Africa
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. We are seeking a Clinical Educator Associate to join our team in South Africa. This role involves developing and delivering quality education programs for dental and healthcare professionals.
Responsibilities
- Participate in the development of the country strategy for CE (Clinical Education) and KOL (Key Opinion Leader) in collaboration with the Regional Marketing Lead, the Dental Product Group / Regional Workflow (EMEA) team, and Global Corporate CE function.
- Tactical execution of the RCO strategy and delivery of quality education programs for dental and healthcare professionals.
- Responsible for the management, mobilization, and quality assessment of KOL’s, ensuring engagement, focus on key brands, and consistency in message.
- Support the regional marketing & sales teams by providing in-country guidance and an expert opinion when required.
- Work with the marketing team to update/develop new training and education materials based on identified needs.
- Delivery of sales team and dealer training programs in collaboration with marketing and EMEA Workflow team.
- Monitor clinical publications and provide relevant updates to sales and marketing.
- Responsible for controlling, monitoring, and updating the training and education budget with forecasted/actual spending on a monthly basis.
- Develop and implement processes to measure end-user need satisfaction (KPIs).
- Develop and implement curriculum and course delivery according to educational needs in line with local plan execution.
- Plan events, determine budget needs, evaluate ROI, and ensure successful event management.
- Maintain records of customers interested in CE courses, follow up, and input leads onto CRM from events.
- Manage ordering of demo stock, monitor, and maintain course equipment and consumables.
- Compliance with Corporate guidance and initiatives, including PPSA, KOL/HCP payments, and provision of statistical data analysis.
- Support commercial and marketing leads in drafting commercial plans.
Requirements
- Analytical, planning, organizational, and implementation experience ideally working within marketing.
- Strong command of Microsoft Office and Internet applications.
- Proven track record of developing Training and Education programs.
- Able to travel both nationally and internationally.
- Fluency in English, additional languages in SA are a plus.
- Background in Dentistry is an advantage.
We Offer
- Opportunity to work with a market leader that continues to drive innovation.
- Professional development opportunities.
- Be part of a high-performance, empowering culture.
- Make a difference by helping improve oral health worldwide.
About the Company
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Our global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.
If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected]. Please be sure to include “Accommodation Request” in the subject.