CLM Business Analyst

About the Position

As a CLM Business Analyst at Luxoft, you will play a key role in shaping and delivering complex technology and change initiatives across Client Lifecycle Management (CLM). You will work closely with senior business and technology stakeholders to define scope, validate assumptions, assess impacts, and ensure solutions are well understood, well controlled, and fit for purpose in a highly regulated environment.

Responsibilities

• Leading end-to-end functional analysis across complex CLM processes (including onboarding, KYC/CDD, periodic reviews, and client data management), working with business and technology stakeholders to clarify outcomes and success criteria.
• Driving detailed analysis of current state processes and contributing to the definition of pragmatic, achievable target state lifecycle flows and operating models, with a focus on efficiency, control, and client experience.
• Producing high-quality BA artefacts, including business and functional requirements, process flows, assumptions, dependencies, constraints, and impact assessments.
• Acting as a functional point of contact during delivery, supporting teams in managing scope, dependencies, risk, and change across CLM processes and platforms.
• Engaging effectively with stakeholders across Front Office, Operations, Compliance, Financial Crime, Risk, Legal, and Technology, providing clarity, structure, and constructive challenge.
• Contributing to initiatives involving digital onboarding, client data platforms, workflow tools, and regulatory technology (RegTech), assessing impacts on onboarding journeys, KYC processes, client data controls, and regulatory compliance obligations.
• Applying sound judgement when working with new or evolving technologies (including automation, workflow tooling, and data platforms), assessing feasibility, delivery risk, and integration with existing CLM systems and processes.

Requirements

Must have

• CLM and KYC process and policies
• Rewriting specification
• Review documentation produced with Business Stakeholders

Nice to Have

• CLM Pro

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

Luxoft is a global provider of digital transformation and technology services, empowering businesses to thrive in the digital era. With a strong focus on innovation and customer success, Luxoft helps organizations leverage cutting-edge technologies to drive growth and efficiency.

Location

Gurugram, India

Employment Type

FULL_TIME