Collections Specialist with Spanish

About the Position

We are seeking a Collections Specialist with Spanish proficiency to join our team, handling client communications and account management.

Responsibilities

• Contacting our international clients via phone and email
• Monitoring overdue receivables
• Analyzing open positions on client accounts
• Close collaboration with the accounting team
• Daily communication with other departments of the company

This role does not require contact with private individuals, only with client representatives of SGS. It is not a debt collection or call center role.

Requirements

This role is ideal for you if:

• You have a minimum proficiency level of B1 in English
• You have a minimum proficiency level of B2 in Spanish
• You have the ability to establish positive client relationships

Nice to Have:

• Experience in customer service or finance

Additional Information

Check out what we have prepared for you:

• Stable employment under a full-time contract in a rapidly growing SSC sector company
• A fast and secure remote recruitment process with the possibility of a preliminary agreement securing future employment
• Full implementation of tasks tailored to the individual pace of the employee and constant support from the Team Leader
• Partially remote work with visits to the office in Katowice (Graniczna 54) 2-3 times a month
• Support in implementing an individual career path
• Benefits package: private Medicover healthcare, group insurance, access to the Medicover Benefits platform, subsidy for Medicover Sport card, subsidy for learning foreign languages, additional leave for volunteering, subsidy for purchasing glasses
• Training platform and a series of specialized internal and external training courses conducted by qualified specialists
• Opportunity to participate in an employee referral program that rewards for recommending new talent
• Opportunity to actively participate in various charitable initiatives supporting local communities and organizations
• Half-yearly bonus dependent on work results
• Language allowance
• Office located in the immediate vicinity of Galeria 3 Stawy, with convenient access from the center of Katowice
• Dedicated parking for employees

Learn more about us in our Candidate Guide

Acting under Article 24(1) of the Act of 14 June 2024 on the protection of whistleblowers (Journal of Laws 2024, item 928), we inform you that the Internal Reporting Procedure applies in SGS Polska Sp. z o.o. and SGS Global Business Services Europe Sp. z o.o.

The Internal Reporting Procedure is available on the website at the following link:

Internal Reporting Procedure | SGS Poland

Job Location

Katowice, Poland

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