Commerce Intelligence Analyst

About the Position

Commerce Intelligence Analyst

Based in Gurgaon, India (Hybrid)

EMEA shift and work hours between 12.30pm IST – 09.30pm IST

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Responsibilities

As a Commercial Intelligence Analyst, you will support the global commercial intelligence and reporting portfolio owned by Regional Sales Operations (RSO), delivering reliable, high-quality reporting and analytics solutions that enable commercial teams to make informed, data-driven decisions.

• Own the technical delivery and ongoing maintenance of reporting solutions, from understanding business requirements and designing solutions through development, testing, deployment, and continuous improvement.
• Manage day-to-day reporting operations, including investigating data discrepancies, troubleshooting issues, resolving bugs, implementing enhancements, and monitoring solution performance.
• Contribute to backlog management, delivery planning, and prioritization, providing clear updates on progress and dependencies, and ensuring requests are delivered in line with agreed timelines and service-level expectations.
• Maintain clear technical documentation, including data definitions, business logic, transformation rules, and support procedures, ensuring reporting solutions are well-documented and maintainable.
• Partner with BI, Data, and Technology teams and source-system owners to investigate data and platform issues, improve reporting architecture, and support the evolution of the analytics portfolio, including potential migration toward Tableau Next or other target platforms.
• Actively identify and implement opportunities to leverage AI and automation to streamline reporting workflows, reduce manual effort, improve data analysis and quality, and scale the delivery of commercial insights.
• Contribute to the development and adoption of AI-enabled reporting solutions, ensuring outputs are accurate, reliable, and aligned with business needs.

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Requirements

• 3+ years of relevant experience in business intelligence, reporting, data analytics, or a related field, with hands-on experience developing and maintaining reporting or analytics solutions.
• Strong SQL skills and experience working with data models, data transformations, and complex datasets; familiarity with BI platforms such as Power BI, Tableau, or equivalent tools.
• Experience building, maintaining, and troubleshooting dashboards and reports, with a strong focus on data accuracy, quality, usability, and performance.
• Strong analytical and problem-solving skills, with the ability to investigate data discrepancies, identify root causes, and translate business requirements into effective technical solutions.
• Ability to manage multiple requests and priorities, organize work effectively, communicate progress and risks proactively, and deliver high-quality outcomes within agreed timelines.
• Strong collaboration and communication skills, with the ability to work effectively with global stakeholders across business, analytics, BI, and technology teams.
• A structured, proactive, and detail-oriented approach, with a strong sense of ownership, accountability, and commitment to documentation and continuous improvement.
• Interest in and practical curiosity about AI and automation, with the ability to identify opportunities to apply these technologies to reporting, data analysis, and workflow optimization. Willingness to experiment with AI-enabled tools, assess the reliability of their outputs, and translate successful use cases into scalable improvements.

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We Offer

• Ways of working: Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us: Learning, mentorship, and career development programs.
• Your wellbeing matters: Health benefits, wellness perks, and mental health support.
• A team that cares: Diverse, inclusive, and globally connected.
• Fair pay & perks: Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

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About the Company

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.