Commercial Operations Specialist

About the Position

AIRS Medical Inc is hiring a remote Commercial Operations Specialist to manage high-volume commercial agreements and optimize contract lifecycle processes.

Responsibilities

• Contract Lifecycle Management & Execution
  • Workflow Ownership: Manage the end-to-end lifecycle of high-volume commercial agreements (including NDAs, MSAs, Order Forms, and amendments).
  • Triage & Escalation: Serve as the primary point of contact for contract intake, routing complex legal edits to Legal counsel and financial discrepancies to Finance operations.
  • Data Integrity: Maintain meticulous record-keeping within our CRM system, ensuring all metadata fields (e.g., expiration dates, auto-renewal clauses, financial obligations, etc.) are highly accurate.
• Process Optimization & System Administration
  • Salesforce Administration: Act as the internal administrator for our CRM platform, by maintaining and updating customer accounts, opportunities, and contract data within Salesforce to ensure a "single source of truth."
  • Continuous Improvement: Identify bottlenecks in the current intake-to-execution pipeline and implement system enhancements or automated workflows to reduce contract turnaround time.
• Reporting & Analytics
  • KPI Tracking: Build and maintain dashboards tracking operational metrics such as contract cycle times, bottleneck stages, and contract volumes by territory/regions.
  • Proactive Obligations Tracking: Generate monthly and quarterly reports highlighting upcoming contract expirations, renewals, opt-out deadlines, and price-escalation triggers.

Requirements

• Education: Bachelor’s degree in Business Administration, Legal Studies, Finance, or a related field.
• Experience: 4+ years of experience in contract operations, legal operations, procurement, or commercial deal desk operations (preferably in a high-growth tech or SaaS environment).
• System Expertise: Experience with CRM systems (e.g., Salesforce).
• Core Competencies
  • Contractual Literacy: Strong foundational understanding of standard commercial legal terms (e.g., indemnification, limitation of liability, termination for convenience, data privacy).
  • Data Fluency: Exceptional proficiency in Excel/Google Sheets; ability to analyze contract data, construct pivot tables, and present actionable insights to stakeholders.
  • Cross-Functional Communication: Proven track record of managing competing priorities from aggressive Sales teams, meticulous Legal teams, and risk-averse Finance teams.
  • Project Management: Highly organized with the ability to independently steer process-improvement projects from concept to completion.

We Offer

• Work type: Full Time
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work from home, with occasional business travel
• Collaborate with team members around the country and the world

Hiring Process

• Document Screening
• Competency-based interview
• Competency-based interview
• Culture-fit Interview
• Onboarding

About the Company

AIRS Medical Inc is a leading company in the medical industry, dedicated to providing innovative solutions to improve patient care and operational efficiency.