About the Position

Commercial / Sales Associate (Freelance)

Fever Originals

Freelance

Location: Bangkok, Thailand

About the Role

Fever is looking for a Commercial / Sales Associate for the launch of our newest immersive experience in Bangkok, Thailand.

Dopamine Land is a multisensory experience combining media, technology, and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

As Commercial / Sales Associate for Fever Originals in Southeast Asia, you will be part of the team driving the B2B area focused on special events, group bookings, and private experiences. You’ll manage inbound and outbound sales opportunities, handle customer calls, close deals for birthday celebrations and corporate or private events, and support the reporting and analysis of customer feedback.

Responsibilities

Strong command of English and Thai, both written and verbal, is essential for this role.
Outreach to local groups (local hotels, schools, universities, large companies, etc.) to drum up sales, for additional sales opportunities.
Manage B2B sales inquiries (both inbound and outbound) for Fever Originals in Southeast Asia.
Handle customer calls and emails, from first contact to booking confirmation.
Close deals for group visits, birthday celebrations, and privatizations.
Provide personalized customer care, ensuring every interaction reflects Fever’s high service standards.
Collect and analyze feedback to identify areas for improvement and share insights with management.
Support reporting processes and help structure key performance metrics for the Fever for Business channel.
Collaborate with the marketing and operations teams to align communication and optimize visitor satisfaction.
Assume the role of a Fever brand ambassador; you are a representative of the company and should be serving and communicating the values of the company.
Proactively communicate any challenges, opportunities, and suggestions to the Fever producer team for consideration and/or appropriate action.

Requirements

Core Skills:
- Strong command of English and Thai, both written and verbal.
- Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).
Secondary Skills:
- Strong communication and interpersonal skills.
- Analytical ability to interpret customer data and feedback.
- Problem-solving mindset and attention to detail.
Experience:
- 2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment.

About You

2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment.
Strong communication and interpersonal skills, both written and verbal in English.
Proactive attitude with a problem-solving mindset and attention to detail.
Good analytical ability to interpret customer data and feedback.
Comfort managing multiple priorities and adapting to fast-changing scenarios.
Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).

We Offer

Opportunity to be part of a leading tech platform for culture and live entertainment.
Work with a dynamic and innovative team.
Be part of a company that is revolutionizing the way people engage with live entertainment.
Collaborate with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound.

About the Company

Fever is the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Commercial / Sales Associate (Freelance)

Job description