Commercial Support Engineer After Sales
Primary stack
Nice to have's
Job description
About the Position
For an internationally operating technical organization, we are looking for a Commercial Support Engineer After Sales who combines technical insight with strong coordination and communication skills.
In this role, you will be the central point of contact for service-related inquiries and orders, working with a wide range of stakeholders including customers, distributors, and internal departments.
About the Role
You will play a key role in both the pre-sales and post-sales process, ensuring that customer requests are translated into high-quality solutions and delivered on time. From defining scopes and preparing quotations to coordinating service delivery, you will manage the full lifecycle of after-sales activities.
All activities are handled from the office in the Diemen region.
Responsibilities
- Collaborate with customers and internal teams to define scope and service solutions
- Prepare detailed and accurate quotations based on customer requirements
- Gather input from engineering, field service, and other departments for complex requests
- Process and manage customer orders in the ERP system
- Monitor delivery timelines and proactively follow up on delays
- Coordinate and schedule field service engineers when required
- Ensure successful completion and closure of service orders
- Maintain clear communication with stakeholders in Dutch and English
Your Profile
- Technical background (engineering degree or similar preferred)
- Experience in project coordination or a similar role within a technical environment
- Strong organizational and project management skills
- Structured, analytical, and solution-oriented mindset
- Proactive and result-driven with a hands-on mentality
- Able to perform under pressure and meet tight deadlines
- Excellent communication skills in Dutch and English (additional languages are a plus)
What’s Offered
- Salary up to €5,500 gross per month, depending on experience
- 33 days of leave (25 vacation days + 8 ADV days)
- Pension scheme in line with CAO Metaaltechniek
- Flexible start time between 07:00 and 09:30
- Travel allowance of €0.23 per km
- Possibility to work from home one day per week
Location
Diemen, Netherlands
Hours per Week
40 hours
Employment Type
Fulltime
Application Process
How to Apply
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Submit your application
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Meet us
A introductory meeting at our office!
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Start working
Congratulations! You have been hired. We look forward to your first working day with us.
Contact
Esther van der Knaap
Phone: 070-2124615
Email: [email protected]
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© Multiplied. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Multiplied is a recruitment agency that has 2 locations, one in Voorburg and one in Ede. IT specialists have specific wishes that are often left unheard, Multiplied aims to be the party that actually listens to these wishes and this increases the chance of a perfect fit between a IT- specialist and a company.As we have gained significant experience, it is good to know that we have received the keys to some very interesting doors. Together we can open up the door to your future.E-mail:[email protected]Phone:+31645282575
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