Support commercial sales Amsterdam

About the Position

As a Commercial Support Engineer After Sales, you will play a central role in supporting our international customers and ensuring the successful delivery of technical service solutions. You will manage inquiries from a diverse range of clients worldwide - including end users, agents, distributors, and sales offices.

In this role, you will help define project scopes, coordinate services internally, and ensure that customers receive high-quality support and timely solutions. You will work closely with different departments and act as a key link between customers and internal teams.

Responsibilities

Pre-Sales Activities

• Collaborate with customers and internal stakeholders to define the scope and solution for service-related inquiries.
• Translate customer needs into clear and accurate quotations.
• Collect and evaluate information from various departments such as engineering, logistics, field engineering, and finance for complex or non-standard requests.
• Maintain clear communication with clients in Dutch and English (additional languages are a plus).

Post-Sales Activities

• Manage and process customer orders in the ERP system.
• Monitor delivery timelines and proactively follow up on potential delays.
• Coordinate and schedule field service engineers when required.
• Ensure service orders are completed successfully and meet customer expectations.

Scope of the Role

• Support customers worldwide (excluding the United States).
• The position is office-based in Amsterdam with close collaboration across internal departments.

Requirements

• A technical background (degree in engineering or a related field is preferred).
• Experience in project coordination or a similar role within a technical or industrial environment.
• Strong analytical and systematic thinking skills with a problem-solving mindset.
• Excellent organizational and project coordination abilities.
• A proactive, results-driven, and persistent working style.
• Ability to perform well under pressure and manage tight deadlines.
• Strong communication skills in Dutch and English (additional languages are an advantage).

We Offer

• Salary around €6000 gross per month depending on experience.
• 30+ vacation days for a healthy work-life balance.
• Personal study and development budget to grow your skills.
• Clear career growth opportunities within the organization.
• A dynamic international working environment in Amsterdam.

About the Company

Join our team in Amsterdam as a Commercial Support Engineer After Sales, supporting international customers and delivering technical service solutions.

Apply now and become part of a dynamic and passionate team that strives for success. We offer you the opportunity to further develop yourself and contribute to the growing success of the company!

Contact Information

For more information about this vacancy, please contact Diederick van der Knaap

Phone: 070-2124615

Email: [email protected]