Support commercial sales Amsterdam

About the Position

As a Commercial Support Engineer After Sales, you will play a central role in supporting our international customers and ensuring the successful delivery of technical service solutions. You will manage inquiries from a diverse range of clients worldwide - including end users, agents, distributors, and sales offices.

In this role, you will help define project scopes, coordinate services internally, and ensure that customers receive high-quality support and timely solutions. You will work closely with different departments and act as a key link between customers and internal teams.

Responsibilities

Pre-Sales Activities

• Collaborate with customers and internal stakeholders to define the scope and solution for service-related inquiries.
• Translate customer needs into clear and accurate quotations.
• Collect and evaluate information from various departments such as engineering, logistics, field engineering, and finance for complex or non-standard requests.
• Maintain clear communication with clients in Dutch and English (additional languages are a plus).

Post-Sales Activities

• Manage and process customer orders in the ERP system.
• Monitor delivery timelines and proactively follow up on potential delays.
• Coordinate and schedule field service engineers when required.
• Ensure service orders are completed successfully and meet customer expectations.

Scope of the Role

• Support customers worldwide (excluding the United States).
• The position is office-based in Amsterdam with close collaboration across internal departments.

Requirements

• A technical background (degree in engineering or a related field is preferred).
• Experience in project coordination or a similar role within a technical or industrial environment.
• Strong analytical and systematic thinking skills with a problem-solving mindset.
• Excellent organizational and project coordination abilities.
• A proactive, results-driven, and persistent working style.
• Ability to perform well under pressure and manage tight deadlines.
• Strong communication skills in Dutch and English (additional languages are an advantage).

We Offer

• Salary around €6000 gross per month depending on experience.
• 30+ vacation days for a healthy work-life balance.
• Personal study and development budget to grow your skills.
• Clear career growth opportunities within the organization.
• A dynamic international working environment in Amsterdam.

About the Company

Join our team in Amsterdam as a Commercial Support Engineer After Sales, supporting international customers with technical service solutions.

Apply now and become part of a dynamic and passionate team that strives for success. We offer you the opportunity to further develop yourself and contribute to the growing success of the company!