Communications Business Partner, Southern Europe & South Africa
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Job description
About the Position
Communications Business Partner, Southern Europe & South Africa (Internal & Client Communications)
LOCATION: Italy, Milan
JOB-TYPE: Full-time / Hybrid working - 3 days in office and 2 days from home
Role Overview
The Communications Business Partner serves as a strategic communications advisor to the Southern Europe & South Africa leadership team, helping drive business priorities, organizational change, and stakeholder engagement across the region.
As a trusted communications advisor, the role partners closely with regional leadership, country management teams, HR, Service, and other key stakeholders to deliver impactful internal and external communications that align with ADP's business objectives and ESI communication strategy.
The role combines strategic communications planning with hands-on delivery, ensuring consistent, engaging, and measurable communications for both associates and clients across multiple countries and cultures. It requires the ability to operate effectively in a matrixed global organization, balancing regional priorities with enterprise-wide communication initiatives.
Responsibilities
- Serve as a strategic communications advisor to the Southern Europe & South Africa leadership team.
- Partner with regional leadership, country management teams, HR, Service, and other key stakeholders.
- Deliver impactful internal and external communications.
- Ensure communications align with ADP's business objectives and ESI communication strategy.
- Combine strategic communications planning with hands-on delivery.
Requirements
- Bachelor’s Degree in Communications / English / Journalism / Creative writing or other related field or a combination of relevant work experience and knowledge.
- Fluency in Italian and English.
- Advanced/Fluent Spanish (written and spoken) required.
- Significant experience in internal, external, and crisis communications within an international and matrixed organization.
- Strong interpersonal skills and comfortable interacting with stakeholders at all levels in a global, matrixed organization.
- Ability to interact with and influence all levels of management, including senior stakeholders and Executive Leadership team.
- Ability to maintain full confidentiality on sensitive topics.
- Proactive and independent with hands-on approach.
- Strong communicator and presenter with exceptional verbal and written communication skills.
- Highly organized, with strong project management and time management skills.
- High attention to detail with strong proofreading, editing, layout, and design skills.
- Excellent knowledge of Microsoft products (e.g., PowerPoint, SharePoint).
- Experience of writing for different media: video and podcast scripts, slide decks, social media posts for leadership.
- Ability to translate highly technical information into client-friendly copy.
We Offer
- Competitive salary.
- Hybrid working arrangement.
- Opportunity to work in a dynamic and innovative environment.
- Professional development opportunities.
About the Company
ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP
ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click here to learn more about ADP’s culture and our full set of values.
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