Job Description, Responsibilities & Requirements
About the Position
Community Developer - Riders Republic
Annecy, France - Office-based
About the Company
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Responsibilities
As a Community Developer, you will be responsible for:
- Developing and executing community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.
- Developing and growing existing communities in alignment with wider business objectives.
- Coordinating communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging.
- Leveraging Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, & more).
- Acting as one of the spokespersons for the assigned brand(s). Coordinating community-centric events including, but not limited to: studio visits from fans, developer dialogues, and tournaments.
- Collaborating with portfolio’s Social Media Manager to define and report on content KPIs to demonstrate success and ROI of community programs and content.
- Supporting internal & external milestones, such as betas and launches, to ensure KPIs are met and to advocate for the player experience.
- Acting as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives.
- Shaping player feedback cycles and providing insights to Production and Publishing teams to influence game experiences, stimulate player retention, and assist in positioning messaging and marketing beats.
- Collaborating and coordinating with live teams for post-launch communication. Setting expectations on applicable situations such as patch content, status, and delivery.
- Managing and producing internal reports on community feedback, activity, & expectations.
- International travel may be required.
Requirements
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Relevant experience
- Intermediate experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting.
- Extensive experience in the gaming industry, with multiple gaming platforms, would be a strong plus.
- Experience in social media marketing or with digital asset creation (video, photo, podcasts, etc.) is also a strong plus.
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Skills and knowledge
- Knowledge or strong interest in the extreme sports industry is required.
- Extensive knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required.
- Experience working in a demanding Production environment, with multiple deadlines, metrics for success, and stakeholders.
- Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans.
- Proven track record of working with various stakeholders to filter and implement player feedback.
- Launching a AAA title is a strong plus.
- Knowledge of multiple genres a plus.
We Offer
- Profit Sharing, yearly company saving plan. 25 paid time off + 12 additional paid days off. Lunch vouchers (9€/day), healthcare for you and your family, and lots of Ubisoft additional perks.
- Maternity leaves of 20 weeks, paternity/co-parental leaves of 7 weeks.
- Our office is located in Annecy.
Recruitment Process
- [30 minutes]: phone call with a Recruiter
- [60 minutes]: interview with the manager of the role
- [60 minutes]: interview with the Brand Director of Riders Republic
- [60 minutes]: interview with the Associate Director of the Community Team and a Recruiter
Additional Information
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers’ community.