Community Integration Manager (Sales + Onboarding)

About the Position

Community Integration Manager (Sales + Onboarding)

Untapped Solutions is an AI-powered CRM and case management platform for nonprofits, government agencies, and social enterprises. We have served 120,000+ people across all 50 states and are backed by Google for Startups, Robin Hood Foundation, and the Dream Foundation. We are a lean, fast-moving startup, and every hire matters.

We are opening an office in St. Louis as we scale across the Midwest, and we are looking for local St. Louis talent to join us. As a Community Integration Manager, you help organizations bring technology into the work they do for their communities. This is an end-to-end sales role. You own the full cycle: you find the prospects, start the conversations, run discovery and demos, close the deal, and then onboard your own closed accounts onto the platform. You stay hands-on with those accounts until our Customer Success team fully takes over. You see every deal through from first message to a live, successful customer.

Responsibilities

• Prospect and build pipeline using lead-generation tools, automated research, and LinkedIn Sales Navigator to find and reach program directors, executive directors, and agency leaders at nonprofits, social enterprises, reentry programs, workforce organizations, and government agencies.
• Run discovery calls and product demos, handle objections, and close new accounts.
• Manage your own pipeline from first touch to closed deal.
• Act as a thought leader on LinkedIn: post regularly, engage with others in the space, comment on industry trends, and share Untapped Solutions content so you and the company stand out with the people we want to reach.
• Onboard the accounts you close into the platform, set them up for early success, and stay involved until Customer Success fully takes over.
• Relay what you hear from customers and prospects to our product and engineering team.
• Represent Untapped Solutions at community events, conferences, and partner convenings.

Requirements

• 2+ years in sales, business development, account management, community outreach, or social services.
• Comfortable owning the whole sales process on your own, from prospecting to close.
• Confident writer and communicator who can build trust with program leaders, run a clear demo, and follow up consistently.
• Willing to build a visible presence on LinkedIn and create and share content in your own voice.
• Comfortable with CRM tools and sales tools like Sales Navigator, lead-generation, and automation platforms.
• Self-directed and results-driven, with the drive to hit targets in a startup.
• Mission-aligned. You care about the people our customers serve, including reentry, workforce, and human services work.

Nice to Have

• Experience selling software or SaaS to nonprofits or government.
• Background in case management, social services, reentry, or workforce development.
• Bilingual (Spanish/English or other languages serving the communities we support).

We Offer

• Compensation: $65,000 - $75,000 starting salary, plus commission on closed deals.
• Health insurance and paid time off for full-time team members.
• Room to grow into a senior sales or team lead role as we scale.

About the Company

Untapped Solutions

Untapped Solutions is an AI-powered CRM and workforce platform helping nonprofits and government agencies move communities forward. We are backed by Google for Startups, Robin Hood Foundation, and the Dream Foundation. We are a lean, fast-moving startup, and every hire matters.

Locations

• New York City, New York, United States
• St. Louis, Missouri, United States

Work Arrangement

• Hybrid role with preference for St. Louis, MO.
• Remote-friendly roles for US-based team members, with St. Louis as a preferred hub.

Perks

• Health insurance for full-time team members.
• Paid time off for full-time team members.