Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Help Customers from Anywhere in the World
We're seeking a mid-level Affiliate Coordinator/Manager who can own the full affiliate partner lifecycle - from outreach and onboarding to ongoing relationship management and performance tracking. This role is equal parts relationship builder and systems thinker. You'll spend your days communicating with affiliate partners across email, social DMs, and messaging platforms, while also building and maintaining the CRM and automation workflows that make it all scalable.
Responsibilities
Affiliate Relationship Management (Primary Focus)
- Own day-to-day communication with affiliate partners - responding to inquiries, sending updates, negotiating terms, and nurturing relationships
- Conduct outreach to prospective affiliates via email, Instagram DMs, LinkedIn, and other social channels
- Onboard new affiliates with clear instructions, assets, and expectations
- Monitor affiliate performance and proactively address underperformers or high-potential partners
- Maintain a positive, professional, and responsive presence across all communication channels
- Coordinate with internal teams to ensure affiliates have up-to-date creative assets, links, and offers
- Coordinate seeding and product deliveries.
CRM & Workflow Management
- Manage and maintain our affiliate CRM built in Notion - keeping records accurate, organized, and up to date
- Track affiliate status, communication history, payout schedules, and performance metrics within Notion
- Build and improve Notion views, filters, and dashboards for pipeline visibility
AI & Automation
- Use AI tools (like Claude) to draft outreach messages, follow-ups, and partner communications at scale.
- Build automations within systems to improve workflows.
- Identify repetitive tasks and propose AI-powered or automated solutions
- Assist in creating templated workflows for common affiliate scenarios (onboarding sequences, re-engagement campaigns, performance check-ins)
Requirements
Must-Haves
- 2-4 years of experience in affiliate marketing, partnership management, influencer coordination, or a similar outreach-heavy role
- Excellent written communication - you can write personalized, professional messages quickly across email, DMs, and chat
- Experience managing a CRM (Notion strongly preferred; HubSpot, Airtable, or similar also accepted)
- Comfortable using AI tools (ChatGPT, Claude, etc.) to accelerate daily work - not just familiar, but actively using them
- Highly organized and detail-oriented - nothing falls through the cracks
- Self-starter who can manage their own time and priorities without constant oversight
- Basic understanding of tracking links, UTMs, and attribution
- English fluency for occasional Zoom video calls and Looms
- Comfort with working with adult media.
- Need to have a private workspace
Nice-to-Haves
- Experience building automations with Make, Zapier, or n8n (n8n preferred)
- Familiarity with Notion databases, relations, rollups, and formulas
- Background in e-commerce, DTC, or performance marketing affiliate programs
- Experience with affiliate platforms (ShareASale, Impact, PartnerStack, etc.)
Day-to-Day Looks Like
- Morning: Check Notion CRM for follow-ups due, new affiliate applications, and flagged conversations. Use AI to draft batch outreach or follow-up messages.
- Midday: Send personalized DMs and emails to prospective and existing affiliates. Update CRM records. Coordinate with the creative team on asset requests.
- Afternoon: Review affiliate performance data. Flag issues or opportunities. Build or refine an automation to streamline a recurring task.
Tools You'll Use
- Notion - CRM, task management, and documentation
- AI Tools - Claude, for copywriting and workflow building
- Email - Gmail or similar for partner communication
- Social Platforms - Instagram, LinkedIn, Twitter/X, FetLife for DM outreach
- Automation - n8n, Notion, (we’re open to specific tools you have experience with, depending on costs)
- Communication - Slack, Gorgias, or similar for internal team coordination
Working Condition
- Location: 100% Remote.
- Employment Type: Full-time.
- Shift: To be discussed (requires overlap with core team hours).
- Structure: Individual contributor reporting directly to the founder.
Success Metrics
| Metric | Target |
|---|---|
| Affiliate Response Rate | Maintain >40% reply rate on outreach |
| CRM Accuracy | 100% up-to-date status and notes for active partners |
| Outreach Volume | Consistent achievement of weekly target numbers |
| Automation Impact | Implementation of 1+ new workflow improvements per month |
| Onboarding Speed | Full onboarding completed within 48 hours of acceptance |
About the Company
🌟Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
📋When you join LTVplus Your Mission will be to:
- Handle customer inquiries across email, chat, and social media like a pro.
- Be the voice of the brand, providing personalized and top-notch support.
- Collaborate with our awesome team to boost customer satisfaction and share insights.
- Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
- Adapt to different client needs – because every day is a new adventure!
🖥️Tech Checklist – Gotta Have It!
- A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
- Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
- A quiet, cozy workspace to handle calls and chats like a pro.
🚀Your First 30-60-90 Days at LTVplus: What to Expect
Share to
- Work type: Full-time
- Department: Growth and Marketing
- Division: APAC
- Location: Philippines/Metro Manila/Makati