Community Manager (m/f/d)

About the Position

We are CONNY. With us you can work on one of the biggest challenges in our legal system: we want consumers to understand their rights and finally use them. To do that, we are building Europe's leading justice-as-a-service platform, www.conny.de. Customers can instruct us in tenancy, employment, and consumer law. We enforce our customers' rights – simply, and for most services with no cost risk for the customer. That makes enforcing your own rights possible for everyone.

True to our mission: CONNY – gets you your rights.

So that more people hear about us and we talk to our communities even better, we are looking for a Community Manager (m/f/d) who takes an active part in discussions, helps people, and makes our brand visible in relevant online communities.

Responsibilities

The Community Manager (m/f/d) owns our active exchange with online communities and helps position CONNY as a helpful, trustworthy brand. This includes:

• Taking part in online discussions about CONNY, tenancy law, or consumer topics
• Proactively helping people in communities (forums, Reddit, Facebook groups, etc.) when questions come up that CONNY can help with
• Building a positive, helpful presence for CONNY in relevant online communities
• Developing new ideas and formats for community engagement and organic reach
• Monitoring discussions and sentiment around our topics and our brand
• Handling community feedback sensitively and authentically – including in critical discussions

What you bring to the role

• Experience in community management, social media, or online community moderation
• A strong feel for how communication works in online communities
• The ability to spot what communities see as positive or negative
• Experience in guiding discussions constructively and building trust
• An independent, proactive way of working
• Very strong written communication skills

Formal qualifications matter less to us. What counts is that you genuinely understand how communities work and ideally have hands-on experience already.

What we offer you

• We offer you the chance to help build Europe's leading justice-as-a-service platform.
• Work in an attractive environment with flat hierarchies, a first-name culture, and short decision paths. Be yourself – there is no dress code here. Responsibility from day one.
• Our package includes market-rate pay, 26 days of holiday a year, attractive team events, and free drinks. With our Urban Sports M membership, you can also enjoy a wide range of sports activities.
• Join a dynamic, highly motivated team with the best colleagues you could wish for.

Location: partly remote, office in 10178 Berlin

About the Company

We are CONNY. With us you can work on one of the biggest challenges in our legal system: we want consumers to understand their rights and finally use them. To do that, we are building Europe's leading justice-as-a-service platform, www.conny.de. Customers can instruct us in tenancy, employment, and consumer law. We enforce our customers' rights – simply, and for most services with no cost risk for the customer. That makes enforcing your own rights possible for everyone.

True to our mission: CONNY – gets you your rights.