About the Position

Compliance Program Manager

Location: London, United Kingdom

Company: Farfetch

Employment Type: Full-time

Work Location Type: Hybrid

About the Role

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners, and our customers. This community is at the heart of our business success. We welcome differences, empower individuality, and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

Responsibilities

As a Compliance Program Manager, you will serve as a subject matter expert responsible for the end-to-end management of critical compliance pillars. Your expertise will ensure that our global operations remain ethical, compliant with international and external regulations.

Overall Program Management

Lead the periodic review, enhancement, and localized rollout of global compliance policies and procedures to ensure alignment with evolving business needs and regulatory landscapes.
Monitor and manage the compliance group email to ensure continuous and seamless communication.
Review and provide operational guidance on generic compliance advice requests from across the business.
Centrally manage compliance activities and maintain program trackers, utilizing this data to prepare and deliver periodic compliance reports for senior leadership.

Training and Awareness

Raise awareness of Ethics & Compliance policies and standards amongst existing employees and lead the onboarding processes for new employees.
Manage the global Training & Awareness (T&A) calendar, ensuring all mandatory compliance training modules and communications are appropriately and timely developed and implemented across the organization.

Ethics & Policy Governance

Raise awareness of Ethics & Compliance policies and standards, including the Code of Conduct, Conflicts of Interest, Gift & Entertainment policies, etc., amongst existing employees and lead the onboarding processes for new employees.
Ensure relevant compliance policies are updated/refreshed from time to time. Deploy suitable training for at-risk populations on compliance policies and requirements.
Implement a compliance declaration process and tools/forms for new joiners and existing employees. Actively review and manage these declarations in line with company policies.

Regulatory and Product Compliance

Develop and enforce a robust compliance framework to ensure relevant controls are in place to comply with regional safety, labeling, and certification standards (e.g., CE, UKCA, or INFORM Act) across a multi-jurisdictional marketplace.
Collaborate with business and legal teams to define restricted-item policies and automated gatekeeping/blocking mechanisms for high-risk product groups.

Other Compliance Initiatives

Support the wider compliance team with other compliance initiatives across related compliance areas from time to time.
Provide timely and relevant information and feedback to the wider Compliance team and respective business functions to plug process gaps or internal control defects.

Requirements

Bachelor’s degree in a related field with robust experience managing corporate ethics and compliance programs.
Strong project management and analytical skills, with a proven track record of successfully overseeing complex, cross-functional initiatives and operationalizing compliance frameworks.
Excellent written and oral communication skills, including the ability to translate complex regulatory requirements into practical, easily understood guidance for the business.
Highly organized, proactive, and capable of working autonomously to drive program deliverables while maintaining excellent attention to detail.
Demonstrated experience in designing, implementing, and monitoring compliance policies, conflict of interest programs, and global training rollouts.

We Offer

Employee Pension Scheme
Flexible Benefits Program
Health Insurance & Critical Illness cover
Flexible work environment - Hybrid Model (3 days a week from the office, 2 days from home)

About the Company

Note: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compliance Program Manager

Job description