Job Description, Responsibilities & Requirements
About the Position
We are seeking an experienced Account Manager with strong knowledge of Dynamics 365 Business Central for a remote role in London, UK.
Responsibilities
- Manage and nurture relationships with a portfolio of high-value clients, acting as the main commercial contact.
- Develop and execute tailored account plans that align with each customer's goals and business priorities.
- Lead regular client engagement activities, including performance reviews and strategic planning sessions.
- Collaborate cross-functionally to ensure delivery commitments are met and customer initiatives are progressed effectively.
- Identify and capitalize on revenue opportunities, including account expansion, additional services, and optimization.
Requirements
- Demonstrable experience in account management or client-facing commercial roles, ideally within SaaS, ERP, or subscription-based environments.
- Strong knowledge of Dynamics 365 Business Central or similar platforms.
- Proven ability to manage complex customer relationships involving multiple stakeholders.
- Commercially astute, with a track record of retaining and growing client accounts.
- Excellent communication and organizational skills, with the ability to balance multiple priorities and operate independently.
We Offer
- Starting Salary: £65k Plus OTE
- Flexible, Remote Working Model
- Life Assurance, Health Insurance, Enhanced Pension Contributions & More!
About the Company
Nigel Frank International is partnered with an established Microsoft Business Applications Partner who are looking to add a talented Account Manager to their forward-thinking organization. They are keen to speak with experienced Account Manager's who have the ability to take ownership of high-profile customers and make a significant contribution to the continuous improvement of the organization's account management capability.