Consultant Deploiement Grands Comptes (x/f/m)

About the Position

Consultant Deploiement Grands Comptes (x/f/m)

Unlimited Contract

Sales

Paris, France

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About Doctolib

At Doctolib, we’re reinventing the daily lives of health professionals and empowering people to live healthier across Europe.

More than 3,000 Doctolibers across France, Germany, Italy, the UK and the Netherlands are building a new generation of AI-powered technologies and services, trusted by 580,000 health professionals and over 100 million patients every day.

AI is at the heart of how we build and how we work. At Doctolib, AI fluency is a core skill for every team member: we foster a culture leveraging AI to drive efficiency, quality, and impact at scale.

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About the Role

As a Consultant(e) en déploiement Grands Comptes, you will support healthcare institutions-hospitals, health centers, radiology centers, SMR, retail-in integrating Doctolib solutions into their organizational and technical environment. As a true project leader and trusted advisor, you will be the primary contact between the establishment's management, on-site teams (secretaries, practitioners, referents), and Doctolib's internal teams (interoperability, Account Management, Support).

You will directly contribute to transforming the daily lives of healthcare professionals and the experience of their patients.

Each project involves multiple stakeholders at different levels, lasting from 1 month to over a year. You can manage up to 15 to 20 projects per quarter.

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Responsibilities

• Lead end-to-end deployment projects: from strategic framing to launch, including a 360° diagnosis of an establishment, configuration, training, and post-launch follow-up
• Manage project governance: organize and lead COPRO and COPIL with management, project teams, and referents of the establishment; define milestones, responsibilities, and performance indicators
• Collect and implement the configuration of Doctolib solutions (connected agenda, online appointment booking, online admission, teleconsultation, Care Request…) in close collaboration with interoperability teams to ensure integration with existing IS (GAM, DPI, RIS…)
• Train and support users: conduct training sessions for Doctolib referents, secretaries, and practitioners; ensure on-site presence on launch days
• Define and manage the internal communication plan (to foster team buy-in) and external communication plan (to maximize patient usage), in liaison with the establishment's management
• Ensure rigorous follow-up: share real-time progress, guarantee reporting, and contribute to continuous improvement post-deployment

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Requirements

• Bachelor's or Master's degree (business school, engineering school, or university)
• 0 to 2 years of experience in project management, consulting, or deployment-early career profiles are welcome
• Organized, autonomous, and rigorous, capable of managing multiple projects in parallel with varied stakeholders
• Empathetic and pedagogical to support healthcare teams in change management
• Results-oriented with a strong sense of customer service and user satisfaction: for you, the success of a deployment is measured by real adoption on the ground, not just by simple production deployment
• Team player who knows how to work closely with internal teams (interoperability, support, product, sales) by relying on others as much as you contribute

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Nice to Have

• Proficiency in project management tools (notably Jira) and data management tools (such as Metabase)
• Knowledge of healthcare information systems (GAM, DPI, SIH, RIS) or the hospital ecosystem
• Initial commercial experience, consulting, or in a client-facing environment

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We Offer

• Competitive salary
• 25 days of paid leave and 12 to 14 days of RTT per year
• A free mental health and personalized coaching program with our partner Moka.care
• Meal vouchers worth €8.50 per day, with €4.50 covered by Doctolib
• Participation in Doctolib's value-sharing plan, called DoctoGrowth
• A comprehensive 3-month onboarding program including the Doctolib Academy and various training (languages, soft skills, technical skills)
• A company committee subsidy for partial reimbursement of memberships for sports or leisure activities
• 50% reimbursement of public transport subscription
• ParentCare program: benefit from 100% coverage of maternity leave for the first month and 75% for the second month
• For employees with disabilities or caregivers, a package including remote work adaptation, paid absence days for medical appointments, and enhanced psychological support
• Relocation assistance for international mobility

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Recruitment Process

• Phone interview with a recruiter: An exchange to discover your background, motivations, and evaluate the fit of your skills with our needs.
• Meeting with the deployment team managers: An exploration of your skills including a practical case sent in advance.
• Practical case presentation with the Senior Manager: A deepening of your application during a final interview with the Senior Manager of the team.

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Job Details

• Permanent contract
• Full-time
• Work location: Levallois-Perret + field trips to be expected throughout France (1 to 2 days per week on average)
• Start date: as soon as possible
• Compensation: Fixed and variable based on objectives (to be defined according to profile)

At Doctolib, we believe that we must improve health for everyone. This is reflected in our recruitment process. We evaluate applications solely on the basis of qualifications and motivation, without any form of discrimination.

The more diverse the ideas, the more our product will truly improve health for everyone. You can apply at Doctolib, regardless of your gender, religion, age, sexual orientation, ethnic origin, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., photos, age) from your applications. If you need special accommodations, please inform us so we can adapt the recruitment process. Join us to build the health we all dream of!

All information provided is processed by Doctolib for the management of applications. For more details on data processing, click here. Please contact hr.dataprivacy(at)doctolib.com for any questions or to exercise your rights.