Job Description, Responsibilities & Requirements
About the Position
Consumer Data Insights (Fixed Term)
We are seeking a Consumer Data Insights professional to join our Career Site Team: Customer Success on a 12-month fixed-term contract (August 2026 – August 2027). This role provides maternity cover and offers the opportunity to make an immediate and meaningful impact.
At NielsenIQ, we measure performance for our clients and use analytics to help them grow their business. You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance.
Responsibilities
Insights Delivery
- Understanding clients’ marketing and sales strategies, their needs, business problems, and opportunities for growth.
- Helping clients to understand and define the business issue, understanding the project briefing, and preparing hypotheses that can be explored.
- Delivering meaningful insights with actionable recommendations using data based on NielsenIQ's contractual analytical commitments, ensuring the insights shared help clients develop strategies and measures to grow their businesses.
- Managing client expectations regarding required analyses and commitments to ensure client satisfaction, working closely with clients to align timelines, milestones, and outcomes.
- Sharing strategic thought leadership with clients and the latest trends on FMCG and consumer behavior.
- Acting as an "Expert" on topics of strength (i.e.: pricing/promo, range, innovation, etc.).
Support Account Development via Consultative Selling
- Ensuring high standards of client satisfaction to support contract renewals in discussions between the client and the commercial team.
- Identifying business opportunities with clients and demonstrating how NielsenIQ will be able to address these business needs.
- Supporting Commercial teams in client meetings when advanced client knowledge is needed to showcase NielsenIQ Capabilities.
Requirements
- Relevant tertiary education (business, marketing, statistics, etc.) and/or 1-2 years of experience in FMCG, marketing, research, or a similar industry.
- Strong communication, presentation, and interpersonal skills.
- Ability to maintain a high say/do ratio, working as part of a high-performing team.
- Awareness of market conditions and the client business environment.
We Offer
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About the Company
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com.
Our Commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.
NIQ's AI Safety Policies
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review where permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: NIQ’s AI Safety Policies.