Contract Administrator

About the Position

NextGen Protection Companies, Inc. is currently hiring for the position of Contract Administrator to join our growing team.

Responsibilities

New Agreements

• Process new contracts & agreements. This entails, but not limited to, entering in the new client information, adding accounts in all systems, and ensuring documents are saved in the correct locations.

Transfer Agreements

• Work with the salesperson during the transfer of services. This entails, but not limited to, updating the account with the cancellation of the former owner, updating accounts with current owner information, removing the former agreement, and entering new agreement information. Also, sending a notice to the Fire Department when the original owner sends in their notice to cancel the FLS agreement.

Cancelled Agreements

• Provide customers with the correct information and process for cancellation. Process all received cancellation forms, notify all required departments, and update all systems accordingly.

Current Agreements

• Maintain the current contract by tracking their term date and renewing contracts due to expire. This includes, but not limited to, reaching out to the customer with revised pricing on a contract renewal as well as updating the system when the contract turns over to year-to-year.

Account Maintenance

• Including, but not limited to, contact updates, billing updates, and other account information.

Requirements

• Account and data entry experience would be welcomed
• High School Diploma or equivalent
• Intermediate Excel knowledge
• Strong time-management and prioritization skills
• Willingness to grow and improve
• Customer service-oriented attitude

We Offer

• Salary: $18/hr to $20/hr
• Competitive benefits
• 401(k)
• Medical/Dental/Vision

About the Company

NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems, and access control.