Contract Administrator

About the Position

Contract Administrator

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

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Responsibilities

• Serve as the primary contractual point of contact for customers, partners, and internal stakeholders.
• Draft, review, negotiate, and manage contracts and related documents, ensuring compliance with company policies and legal requirements.
• Provide contractual guidance and support throughout the contract lifecycle, from bid and proposal stages through delivery and contract closure.
• Interpret contract terms and conditions, ensuring contractual obligations, commitments, and deliverables are clearly understood and met by all parties.
• Identify, assess, mitigate, and manage contractual risks, issues, disputes, and potential breaches to protect business interests.
• Lead the negotiation and implementation of contract amendments, change requests, claims, and commercial variations impacting scope, cost, schedule, or contractual terms.
• Support project, account, finance, billing, and operational teams on contractual and commercial matters, including invoicing and revenue-related activities.
• Maintain accurate contract records and ensure all contractual documentation is current and properly governed.
• Act as the subject matter expert for assigned contracts, providing ongoing contract governance and commercial support to stakeholders.

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Requirements

• Core Competencies:

  • Accuracy and Attention to Detail
  • Commercial Acumen
  • Contracts Management & Administration
  • Contracts Review
  • Cross-team integration
  • Negotiating
  • Networking
  • Partnering for Clients' Success
  • RFP experience
  • Sales Closing and Agreements
  • Technical Writing/Documentation

• Secondary Skills:

  • Contract management background knowledge
  • Basic legal understanding

• Experience:

  • 5-7 years of experience in Contract Management & Administration, Legal, Business Administration, or Engineering.

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We Offer

• Flex Week: Work from home up to 2 days/week (depending on your team's needs)
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: Employee Assistance Program (EAP) and Champion Health.
• Professional Development: Access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford, and more.
• Competitive Benefits: Benefits that align with both your local market and employment status.

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About the Company

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.