Converter Service Specialist - Technical Sales & Field Service (f/m/*)

About the Position

Developing solutions for the green future of the metal industry?

Primetals Technologies is a global plant manufacturer and service partner to the metals industry and offers a wide range of career opportunities. We are pioneers, in the heart of Linz, with an extraordinary passion to lead the metals industry towards decarbonization and digitalization, contributing to a more sustainable environment. Our pioneer spirit and passion for the world of the iron and steel industry has made us recognized pioneers in our sector.

7,000 employees worldwide, including 1,800 at the Linz site, drive our technologies and projects forward. The core competences in Linz are: Iron and steel production, continuous casting, endless strip production, rolling mill technology, automation, environmental technologies, mechatronics, lifecycle services, digital transformation, and green steel.

If you also have an extraordinary passion for top performance and problem solving, then become part of our global team!

Let's shape the future together!

Converter Service Specialist - Technical Sales & Field Service (f/m/*)

What are my responsibilities?

As a Converter Service Specialist (Technical Sales & Field Service) in our department Metallurgical Services (MS AT TI), you will be part of our growing Converter Services team - expanding Primetals Technologies’ footprint in the global steelmaking market. You will act as both a technical expert and sales engineer: understanding customer needs, presenting our service solutions, and performing converter inspections, audits, and modernization activities on site. Your goal: turn technical know-how into customer value - by combining strong engineering expertise, hands-on field work, and proactive sales engagement.

Tasks and Responsibilities

• Serve as the primary technical and technical-sales contact for converter-related services (inspection, modernization, process audits, lifecycle management)
• Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunities
• Perform on-site services, including mechanical inspections, condition assessments, and converter fitness checks
• Prepare and coordinate technical offers for spare parts, inspections, and modernization projects
• Analyze inspection results and prepare professional technical reports
• Translate customer requirements into technical solutions and service concepts
• Support modernization and upgrade planning, including spare parts and maintenance strategies
• Cooperate closely with internal departments (engineering, sales, purchasing)
• Execute supplier inspections and provide technical supervision during installation and commissioning
• Prepare and deliver presentations and training sessions for internal teams and customers
• Contribute to knowledge sharing and development within the converter services network

Requirements

• Completed higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related field
• Several years of practical experience in converter operation, maintenance, or mechanical design - ideally from a steel plant environment
• Proven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)
• Strong interest or proven experience in technical sales and customer relations
• Good understanding of mechanical, hydraulic, and pneumatic systems
• Basic knowledge of converter process and metallurgical principles advantageous
• Ability to read and interpret technical drawings
• Experience with CAD software (e.g., AutoCAD, Siemens NX, Autodesk Inventor) is an advantage
• Confident use of MS Office
• Very good English skills, written and spoken
• High willingness to travel internationally (approx. 20–30%)
• Proactive, communicative, and solution-oriented personality

On a personal level, you convince us with your analytical mindset, strong commercial awareness, and effective negotiation skills, complemented by a hands-on mentality. You work independently, take ownership of your responsibilities, and represent Primetals Technologies with professionalism and confidence at customer sites.

What else do I need to know?

The minimum annual gross salary for this position under the collective agreement and assuming that all requirements are met is EUR 47.546,94 (E/00). This could rise considerably, depending on qualifications and experience. Our Pioneers at Heart receive ongoing training in a wide range of areas through the “Metals Academy”. In addition, we offer further benefits: From flexible working hours and home office options to free parking and discounted lunch menus. We also offer a voluntary sixth week of holiday from the age of 50.

How do I apply?

If you are interested in this challenging and exciting position within an international environment, then submit your application online now:

Apply online

Contact:

[email protected]

Primetals Technologies

Austria GmbH

A Group Company of

Mitsubishi Heavy Industries

Turmstraße 44

4031 Linz

Austria

primetals.com