About the Position

Developing solutions for the green future of the metal industry?

Primetals Technologies is a global plant manufacturer and service partner to the metals industry and offers a wide range of career opportunities. We are pioneers, in the heart of Linz, with an extraordinary passion to lead the metals industry towards decarbonization and digitalization, contributing to a more sustainable environment. Our pioneer spirit and passion for the world of the iron and steel industry has made us recognized pioneers in our sector.

7,000 employees worldwide, including 1,800 at the Linz site, drive our technologies and projects forward. The core competences in Linz are: Iron and steel production, continuous casting, endless strip production, rolling mill technology, automation, environmental technologies, mechatronics, lifecycle services, digital transformation, and green steel.

If you also have an extraordinary passion for top performance and problem solving, then become part of our global team!

Let's shape the future together!

About the Role

Converter Service Specialist - Technical Sales & Field Service (f/m/*)"

As a Converter Service Specialist (Technical Sales & Field Service) in our department Metallurgical Services (MS AT TI), you will be part of our growing Converter Services team - expanding Primetals Technologies’ footprint in the global steelmaking market. You will act as both a technical expert and sales engineer: understanding customer needs, presenting our service solutions, and performing converter inspections, audits, and modernization activities on site. Your goal: turn technical know-how into customer value - by combining strong engineering expertise, hands-on field work, and proactive sales engagement.

Responsibilities

Serve as the primary technical and technical-sales contact for converter-related services (inspection, modernization, process audits, lifecycle management)
Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunities
Perform on-site services, including mechanical inspections, condition assessments, and converter fitness checks
Prepare and coordinate technical offers for spare parts, inspections, and modernization projects
Analyze inspection results and prepare professional technical reports
Translate customer requirements into technical solutions and service concepts
Support modernization and upgrade planning, including spare parts and maintenance strategies
Cooperate closely with internal departments (engineering, sales, purchasing)
Execute supplier inspections and provide technical supervision during installation and commissioning
Prepare and deliver presentations and training sessions for internal teams and customers
Contribute to knowledge sharing and development within the converter services network

Requirements

Completed higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related field
Several years of practical experience in converter operation, maintenance, or mechanical design - ideally from a steel plant environment
Proven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)
Strong interest or proven experience in technical sales and customer relations
Good understanding of mechanical, hydraulic, and pneumatic systems
Basic knowledge of converter process and metallurgical principles advantageous
Ability to read and interpret technical drawings
Experience with CAD software (e.g., AutoCAD, Siemens NX, Autodesk Inventor) is an advantage
Confident use of MS Office
Very good English skills, written and spoken
High willingness to travel internationally (approx. 20–30%)
Proactive, communicative, and solution-oriented personality

Nice to Have

Analytical mindset
Commercial awareness
Effective negotiation skills
Hands-on mentality

We Offer

Minimum annual gross salary of EUR 47.546,94 (E/00) under the collective agreement
Ongoing training through the “Metals Academy”
Flexible working hours and home office options
Free parking and discounted lunch menus
Voluntary sixth week of holiday from the age of 50

About the Company

Primetals Technologies Austria GmbH is a Group Company of Mitsubishi Heavy Industries. We are located at Turmstraße 44, 4031 Linz, Austria.

Visit our website at primetals.com.

How to Apply

If you are interested in this challenging and exciting position within an international environment, then submit your application online now:

Apply online

Contact

Email: [email protected]

Converter Service Specialist - Technical Sales & Field Service (f/m/*)

Job description