Coordinador Técnico

About the Position

We are seeking a Technical Coordinator to join our quality control laboratory for construction materials, focusing on sales strategies and client service.

Responsibilities

• Define strategies with the Head of Operations to ensure sales projections are met, proposing adjustments to the area to ensure differentiation for clients.
• Provide technical support to clients during the execution of tests at the work site.
• Handle customer service tasks, understanding and fulfilling client requirements, as well as addressing complaints, whether administrative, operational, or technical.
• Organize and supervise the activities of tests in the area, ensuring necessary resources are available.
• Conduct tests and evaluations of technical laboratory members to authorize the execution of tests.
• Ensure that tests are performed according to established norms for each method and the requirements of the ISO/IEC 17025 International Standard at the work site.
• Guarantee continuous improvement of the Quality Management System, complying with documents and procedures related to the normal performance of the area.
• Ensure that subcontracted tests are performed by accredited providers or highly qualified providers that meet technical, quality, and safety requirements according to current regulations.
• Achieve continuous improvement in the effectiveness of customer service regarding attention, report delivery, work scheduling, and more.
• Conduct necessary tests and evaluations of technical laboratory members to authorize the execution of tests.
• Develop all required activities regarding the organization of tasks for operation personnel, as well as the evaluation of the performance of assigned direct personnel and ensuring procedures are followed with indirect personnel.
• Perform other functions inherent to the position for the proper functioning of the company's activities.
• Perform all functions assigned by the immediate supervisor for the proper functioning of the company's activities.

Requirements

• Education: Professional degree in civil engineering, industrial engineering, geology, or related fields.
• Experience: 1 year of experience in quality control and personnel management.
• Knowledge:
  • NTC-ISO/IEC 17025
  • Quality assurance
  • Basic metrology
  • Office tools

We Offer

• Salary: Up to COP 4,100,000 per month
• Contract Type: Job or Labor
• Schedule: Monday to Saturday

About the Company

Quality control laboratory for construction materials.

Location

Colombia

---

Note: This job posting is in its original language and tone. All original facts and details have been preserved and formatted for clarity.