Coordinateur de transition IT

About the Position

Coordinateur de transition IT

We are seeking a Senior IT Transition Coordinator for a 1-year interim role in Brussels, Belgium, to manage IT functions and ensure continuity of digital services.

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About the Company

L’ETNIC (Entreprise pour les Technologies de l’Information et de la Communication) is the IT operator for the Wallonia-Brussels Federation. As a public interest organization, ETNIC's mission is to design, develop, maintain, and evolve information systems and technological infrastructures for the administrations and institutions of the FWB.

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Responsibilities

• Ensure operational management of the IT function and continuity of digital services.
• Maintain and update the consolidated vision of the portfolio of ongoing projects, requests, and services.
• Implement arbitration, prioritization, and reporting mechanisms (demand governance, IT dashboard).
• Establish budgetary transparency and initiate cost management (TCO).
• Structure the management and accountability of suppliers (private and institutional).
• Develop a user-oriented culture by listening to and prioritizing business needs.
• Identify and implement synergies with ETNIC (sharing components, services, and skills).
• Contribute to rebuilding a climate of trust and collaboration between ONE and ETNIC.
• Prepare the transition to a permanent IT direction (framing recruitment, knowledge transfer).

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Requirements

• Leadership: Leadership, political sense, listening, and mediation skills; ability to restore trust between stakeholders and drive change.
• IT Management: Experience managing IT functions in a complex and constrained environment, with a focus on short-term results.
• Project Management: Proficiency in demand management, prioritization, and portfolio management processes.
• Procurement Management: Significant experience managing procurement teams and public service/consulting contracts, considering the importance of external sourcing and the need to avoid conflicts of interest.
• Financial Management: Ability to rebuild a reliable budget vision, establish commitment tracking, and develop a comprehensive cost model (TCO).
• Public Sector Knowledge: Knowledge of the institutional and budgetary framework and experience managing IT and procurement teams in the public sector.

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Nice to Have

• French: Native proficiency

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We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

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About the Company

L’ETNIC (Entreprise pour les Technologies de l’Information et de la Communication) is the IT operator for the Wallonia-Brussels Federation. As a public interest organization, ETNIC's mission is to design, develop, maintain, and evolve information systems and technological infrastructures for the administrations and institutions of the FWB.

ETNIC is a central player in the digital transformation of the Belgian French-speaking public sector, intervening in various domains such as:

• IT infrastructure management (networks, security, data centers, cloud)
• Custom business application development
• Support for digital projects (functional analysis, UX/UI, project management)
• Cybersecurity and data protection
• User support and training

In a constant pursuit of innovation, performance, and public service, ETNIC regularly collaborates with external partners to strengthen its teams through IT consulting missions. These collaborations are conducted within an ethical, professional framework aimed at the quality and concrete impact of the delivered solutions.