Creative Project Manager
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Job description
About the Position
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Creative Project Manager
Location: London, United Kingdom
VOL Online Shop is a highly curated luxury e-commerce platform under L’Odyssee, seamlessly integrating rare and exclusive products with editorial storytelling.
Unlike traditional marketplaces, VOL operates on a drop shipping model-partnering with high-end retailers like Harrods, Net-a-Porter, and exclusive independent brands via API integrations. This allows VOL to offer an ever-evolving selection of luxury goods without holding inventory, making it cost-efficient yet exclusive.
Key features include:
- Exclusive, hard-to-find luxury items, accessible only through VOL e.g. Hermes Birkin.
- Affiliate integrations with high-end retailers, ensuring seamless product discovery.
- Editorial-driven commerce, where content and shopping merge to inspire purchases.
- Luxury perks for Insignia cardholders, such as reward-based payments, early access, and member-only drops.
- Gamified shopping features, including virtual try-ons and mix-and-match styling tools.
- A drop shipping fulfillment model, allowing brands to fulfill orders directly, reducing inventory risks.
Role Overview
The Creative Director & Project Manager will be responsible for overseeing the overall vision, branding, and alignment of the VOL Online Shop and VOL Magazine integrations, ensuring a seamless luxury experience across the platforms. This role merges creative direction, branding, and strategic project management, ensuring that the luxury marketplace and editorial content work in harmony.
This is a highly strategic and hands-on role, requiring expertise in luxury branding, digital commerce, and content creation, with the ability to manage multiple stakeholders and ensure that every detail aligns with VOL’s premium positioning before launch.
Responsibilities
- Define and execute VOL Online Shop’s creative direction, ensuring a consistent, elevated luxury aesthetic.
- Develop brand identity, design language, and content strategy that blend editorial storytelling with e-commerce.
- Oversee the visual merchandising and brand storytelling of luxury products to enhance desirability and exclusivity.
- Ensure all brand touchpoints-website, editorial, social, and digital campaigns-are aligned for launch. Lead the creative process for all visual elements, including site design, product imagery, and campaign assets.
- Work closely with the magazine team to coordinate editorial shoots, content creation, and image licensing.
- Oversee the art direction of photography, product styling, and high-end digital assets.
- Secure image rights and licensing agreements with luxury brands for editorial and e-commerce usage.
- Collaborate with photographers, videographers, and stylists to create aspirational product imagery.
- Lead the digital experience by developing engaging UX, gamification, and virtual styling tools.
- Direct the creation of gamified shopping features, virtual try-ons, and exclusive digital experiences.
- Work with the E-Commerce Manager and external tech team to optimize website layout, navigation, and conversion flows.
- Ensure that all e-commerce features, content, and imagery are fully prepared for launch.
- Manage external creative agencies, designers, and developers to enhance the platform.
- Collaborate with the editorial team to align product selections with magazine features.
- Curate seasonal storytelling themes, product edits, and exclusive brand drops.
- Manage the synchronization of e-commerce product launches with editorial releases.
- Curate the storytelling aspect of product pages, ensuring a luxury editorial feel.
- Work alongside the Partnerships Manager to secure exclusive collaborations and brand-sponsored content.
- Ensure visual consistency across brand collaborations and affiliate products.
- Approve co-branded campaigns and limited-edition launches, ensuring they align with VOL’s creative vision.
- Oversee and manage all creative deliverables, ensuring everything is production-ready for launch.
- Conduct final quality checks on UX, imagery, content, and storytelling elements before go-live.
- Ensure that the site functions flawlessly, with all design and branding elements optimized for conversion.
- Work with the tech and e-commerce teams to address last-minute adjustments before launch.
Requirements
- 7+ years in luxury e-commerce, creative direction, or branding.
- Strong project management skills, ensuring all creative assets are delivered on time and ready for launch.
- Expertise in visual storytelling, art direction, and content creation for high-end brands.
- Strong understanding of UX/UI design, digital commerce, and website creative execution.
- Experience leading editorial and e-commerce content production, including photoshoots and brand collaborations.
- Ability to manage multiple creative teams, external partners, and digital agencies.
- Familiarity with Shopify, luxury affiliate marketing, and interactive digital experiences.
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Insignia is the world’s high-end lifestyle management group (IGC) that offers bespoke financial and luxury lifestyle services to ultra-high net worth individuals across the globe. Founded in 1996, Insignia currently has offices in: London, Kiev, Malta, Bratislava and Moscow, with future plans to open offices in other global capitals. Insignia offers its members financial freedom and security through a spectrum of financial services, including a line of credit cards, secure online banking and the Insignia Rewards programme. Its lifestyle management facilities give members access to some of the world’s most opulent hotels, exotic travel destinations, high class restaurants and top fashion brands — virtually no request is impossible. The company caters to the needs of only the wealthiest elite and membership is restricted to a select number of clients who enjoy a privileged and exclusive luxury lifestyle. Offering its members a unique Luxury Expert-to-member ratio of 2:1, clients can enjoy round-the-clock access to Insignia’s full range of services every day of the year.