Creative Operations Officer

About the Position

Creative Operations Officer

We are looking for a Creative Operations Officer to join Storm Ideas, a leading digital agency that enhances the presence of major US TV and entertainment brands. This role is fully remote with working hours aligned to PT Time.

Responsibilities

As a Creative Operations Officer, you will:

• Organize and manage your own work across briefs, tasks, priorities, and follow-ups.
• Deliver work cleanly, independently, and on time, with clear status updates.
• Map messy processes, identify bottlenecks, and turn ambiguous briefs into clear next steps.
• Use AI responsibly to speed up workflow mapping, documentation, QA, data cleanup, and automation support, while checking outputs carefully.
• Clean up creative approval workflows so teams know what is planned, what is waiting for review, what is approved, and who owns the next action.
• Structure work into sensible fields, statuses, ownership, handoffs, review points, and definitions of done.
• Build Airtable bases, views, and interfaces for client teams, with supporting documentation that makes the workflow easy to use.
• Improve lightweight systems in tools such as Airtable, spreadsheets, project management platforms, documentation tools, Slack or Teams workflows, and automation platforms.
• Create clear documentation, SOPs, interface notes, handover materials, and client-ready explanations.
• QA your own work before handoff, checking data, logic, copy, statuses, permissions, assumptions, and user experience.
• Present process improvements in clear, non-technical language to internal teams and client stakeholders.
• Collaborate with creative, social, client service, analytics, and technical colleagues to ship practical improvements.
• Support workflows after launch by gathering feedback, fixing friction points, and improving adoption.

Requirements

Qualifications

• Experience taking ownership of workflows, processes, systems, or operational projects and making them clearer or more reliable.
• Strong structured thinking: you can break a messy problem into users, inputs, outputs, statuses, handoffs, risks, and decisions.
• Practical AI use in real work, improving workflow efficiency and measuring success with KPIs.
• Reliable ownership of defined projects, including asking clarifying questions, communicating progress, and escalating early when something is blocked.
• Excellent written communication and documentation skills.
• Confidence with spreadsheets, structured data, project tools, and documentation tools.
• Strong no/low-code and systems aptitude. Airtable experience is highly useful, and this role will suit someone who enjoys turning a rough workflow into a clean working process.
• High attention to detail and a habit of checking work before it reaches other people.
• Comfortable explaining systems, process changes, and trade-offs to non-technical stakeholders.
• Adaptability and curiosity about new tools, especially where they make delivery cleaner or faster.

Nice to Have

• Experience with creative, content, social, campaign, approval, or asset workflows.
• Experience building Airtable bases, interfaces, automations, or similar lightweight project management workflows.
• Familiarity with tools such as Asana, Monday.com, Jira, Zapier, Slack, Teams, etc.
• Basic familiarity with JavaScript, HTML, APIs, or scripting concepts.
• Experience with change management - helping teams adopt a new process or tool without creating unnecessary complexity.

We Offer

• Up to USD 28,000 salary on a full-time, contractor contract.
• Cutting-Edge Tools & Tech: Work with the latest hardware and software.
• Ideas Welcome, Always: Your insights can shape how we work across the company.
• Fast, Agile, Adaptive: Move like a start-up but with the backing of a larger team.
• Incredible Team, Global Reach: Join an international crew of 175+ passionate, talented people.

About the Company

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognized clients. We are committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible.

Recruitment Process

Application

Please include a cover letter with your application. It should give us clear evidence of how you work. In your cover letter, please briefly cover:

• One example of a messy workflow, process, or system you helped make clearer, including what changed and what improved.
• Your experience with Airtable or similar lightweight project/workflow tools, including what you have built or improved.
• One practical example of how you use AI in your work, including how you check or apply the output.

Recruitment Process

1. We will review your CV and cover letter for the requested examples.
2. If successful, you will receive a task using a provided Airtable base. We will ask you to show how you structure the workflow, build useful views or interfaces, document your decisions, and explain your approach.
3. If successful, you will be invited to a 60-minute interview. During the meeting, you will walk through your completed task as if presenting to a client, followed by a Q&A with Creative Operations management.

Contact

Apply Now

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh, United Kingdom, EH6 5JR

+44 (0) 131 460 8282 • [email protected]

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