Tech Stack
CRMProject Management
Job Description, Responsibilities & Requirements
About the Position
We are seeking a CRM Executive with expertise in system integration and upgrades to join our team in Singapore, ensuring seamless CRM operations.
Job Details
- Location: Singapore
- Salary: SGD 4,000 - SGD 5,000 per month
- Employment Type: Permanent, Full-time
Responsibilities
- Collaborate with stakeholders to translate business needs into technical specifications.
- Customize and integrate CRM with mobile and external systems for seamless operation.
- Work with UI/UX designers to develop user-friendly interfaces based on business requirements.
- Tailor CRM systems and mobile apps to meet operational needs.
- Conduct System Integration Testing and User Acceptance Testing to ensure system quality.
- Manage data migration to ensure accurate transfer into the CRM system.
- Oversee deployment processes and ensure readiness for launch.
- Provide post-launch support, troubleshooting issues and implementing continuous improvements.
- Create comprehensive user manuals and training materials for CRM platforms and mobile applications.
- Deliver training sessions to ensure stakeholder proficiency in using the systems.
- Act as the main liaison between external vendors and internal teams for smooth project delivery.
Requirements
- Skills:
- In-depth knowledge and expertise in CRM systems.
- Extensive experience in system integration and upgrades.
- Proficient in project management with a proven history of successful project delivery.
- Experience: 3 years
- Education: Associate Degree/Diploma
Nice to Have
- CRM system integration
- CRM upgrade
- User training
- User support
- Data migration
- CRM troubleshooting
- CRM implementation
We Offer
- Competitive salary range of SGD 4,000 – SGD 5,000 per month.
- Additional company perks.
- Opportunity to take the lead and collaborate closely with technology teams on global, enterprise-wide initiatives within the organization.
About the Company
The company has a strong presence in the Asia-Pacific region and is an influential player within their industry.
Application Process
To apply online, please use the 'apply' function, alternatively you can reach Olivia Toh at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)
Get in Touch
For any questions, contact Olivia Toh at +65 8404 6595.